- Travelers Insurance Company (Melville, NY)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- City National Bank (New York, NY)
- …most complex of duties assisting clients including opening accounts, problem resolution , transaction processing, and servicing of loans. *The Responsibilities* * ... information from policies, procedures or practices. * Coordinates problem resolution with appropriate departments. Informs customers of standard procedures or… more
- Rochester Regional Health (Rochester, NY)
- Job Title: Patient Representative Department: Massena Clinics Location: Massena Clinic Float Hours Per Week: 40 hours Schedule: 8 hour shifts, Monday to Friday ... supplies. Responsible for the collection of monies, cash drawer balancing, and resolution of any cash drawer discrepancies. Regulatory Works with St. Lawrence Health… more
- Broadview FCU (Albany, NY)
- …or Thursday. Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative service and assistance to credit union ... inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such… more
- Port Authority of New York and New Jersey (New York, NY)
- …compensability, medical management, disability management, evaluation/reserving, recovery, and resolution . Responsibilities Coordinate and attend meetings with the ... updating user profiles, as needed as well as any ad hoc items. Provide customer service by responding to inquiries from injured employees, staff and outside counsel… more
- Rochester Regional Health (Rochester, NY)
- …ensure the patient responsibility is accurate . Contact insurance as needed. Coordinate resolution with Customer Service staff. REQUIRED QUALIFICATIONS: + None . ... Job Title: Business Office Representative Department: Billing Location: Riedman Campus SUMMARY: Ensure full reimbursement is received by RRH for clinical services… more
- CHS Inc. (Albany, NY)
- …Outside sales experience to include: presentations, utilizing persuasive negotiation skills, customer service, conflict resolution , and working independently + ... has an exciting opportunity for a **Senior Wholesale Crop Protection Field Sales Representative ** on the **Crop Protection Sales** team. You must be able to work… more
- Paylocity (Rochester, NY)
- …client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing ... resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination… more
- M&T Bank (Buffalo, NY)
- …with HR Centers of Excellence (COEs) when needed to work towards a resolution . **Primary Responsibilities:** + Function as the first point of contact for HR ... retirees as necessary to obtain needed information to resolve customer issues. + Assist employees and/or managers with the... issues. + Assist employees and/or managers with the resolution of payroll related inquiries and discrepancies. + Support… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …facilitate developing a relationship with the provider, while providing the best customer service experience possible + Warm transfer calls to other business units ... for further resolution of the callers issue while adhering to CPHLs...and always seek to provide the highest level of customer care to all of our customers (members, providers,… more