- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …for complex issues and collaborates with the upper tier to reach resolution . + Monitors and supports the information technology and systems infrastructures. + ... items that are more complex and works in partnership to reach resolution . + Implements standards for computer operations for compatibility between hardware and… more
- Highmark Health (Austin, TX)
- …which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. The incumbent is expected ... to identify potential discrepancies in provider billing practices and intervene for resolution and education or if necessary involve Special Investigation Unit or… more
- RTX Corporation (Wichita Falls, TX)
- …implementation of preventative maintenance plans for all equipment, + ensure effective resolution and closure of trouble calls for all equipment, + and effectively ... and all other production activities necessary to meet daily customer requirements are met. + Ensure effective and timely... requirements are met. + Ensure effective and timely resolution of for all un-planned maintenance activity to ensure… more
- US Anesthesia Partners (Dallas, TX)
- …a traditional service desk agent role focused on ticket resolution , this position emphasizes system administration, workflow configuration, business requirement ... of platform AI features (such as AI Copilot) to streamline ticket resolution , self-service, and workflow automation. * Collaborates with business stakeholders and IT… more
- Hartford Steam Boiler Inspection and Insurance Company (Dallas, TX)
- …+ Accounting Transactions + Performs assigned accounting transactions, such as customer billing, cash applications, vendor invoice entry, cash payments, fixed asset ... identify anomalies in data, provides recommendations, and works to resolution + Expense Processing + Audits employee expense reports...and any physical and mental requirements described here are representative of those that must be met by an… more
- Lamons (LGC EmployeeCo., LLC) (Houston, TX)
- Job Summary Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales ... in Salesforce consistent with account volumes, operating income goals, and customer assignments. + Interfaces with outside sales, customers, and branch staff… more
- KBR (Houston, TX)
- …and attractive landscaping for the site. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily ... of BAS and PMS. + Acts as the Contractor's representative ensuring that all BAS and PMS task order...Must have effective communication skills (written/verbal) with exceptional problem resolution abilities. + Ability to work in a fast-paced… more
- Bechtel Corporation (Houston, TX)
- …technical specifications that fulfills the objectives of the project and customer + Participates with engineering, quality assurance and construction organizations ... and teleconferences with suppliers for the purposes of performance improvement, resolution of specific issues and to highlight and address performance trends… more
- RES (Palmer, TX)
- …the Contract requirements and proactively manages the change orders to a successful resolution by making sure that all back-up documentation is available and signed ... off by client site representative on a timely basis. + Risk: + Drives...sites. + Functional competencies include building strategic partnerships, accountability, customer focus, system thinking, and excellence Anticipated base salary… more