- Molina Healthcare (TX)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Paycom Online (Austin, TX)
- The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom ... to a successful and timely completion while achieving position metrics and customer satisfaction. + Achieves results by organizing time effectively and utilizing… more
- Houston Methodist (Cypress, TX)
- At Houston Methodist, the Senior Patient Services Representative is responsible for performing patient check in/check out functions and appointment scheduling to ... mentor for less experienced staff and serves as the next level resolution source for problems. **SERVICE ESSENTIAL FUNCTIONS** + Uses excellent communication skills… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes ... daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential...and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an… more
- Mass Markets (Dallas, TX)
- …A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer experience ... + The ability to evaluate, troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution... customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be … more
- Mass Markets (Killeen, TX)
- …Office and Windows OS + Dependable and punctual + Problem-solving and conflict resolution skills + Customer -first mindset: empathetic, patient, and responsive + ... to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking motivated and customer -focused Help Desk Representatives to join our team in supporting inbound customer ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales...to the appropriate team or manager + Ensure first-call resolution through effective problem-solving + Stay current on program… more
- Mass Markets (Killeen, TX)
- …punctual with a strong work ethic + Excellent problem-solving and conflict resolution skills + Customer -focused, empathetic, and solution-oriented + Ability to ... introducing new products, upselling existing services, and delivering exceptional customer experiences. You'll represent some of the most recognizable brands… more
- Mass Markets (Killeen, TX)
- …punctual with a strong work ethic + Excellent problem-solving and conflict resolution skills + Customer -focused, empathetic, and solution-oriented + Ability to ... and services, and upsell to existing clients all while delivering exceptional customer service. If you're a persuasive communicator with a positive attitude and… more
- TEKsystems (Plano, TX)
- …Experience Level: Intermediate Job Description We are seeking a dedicated and customer -focused Patient Scheduling Representative to join our dynamic call center ... ob Title: Patient Scheduling Representative - Call Center Location: Remote (EST Hours)...Essential Duties and Responsibilities + Deliver courteous and prompt customer service to patients and visitors. + Handle 70+… more