- Envista Holdings Corporation (Madison, WI)
- **Job Description:** The **Technical Support Representative ** will be responsible for responding to internal and external customer inquiries via phone and email ... is an onsite position. **Essential Duties and Responsibilities:** + Answers inbound customer calls and emails related to placing orders, order status, product… more
- Arvato Bertelsmann (Pleasant Prairie, WI)
- The Service Delivery Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining ... the representative will handle order management, inventory updates, and customer support for both international and domestic clients. Your Tasks Inventory… more
- Molina Healthcare (Milwaukee, WI)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Molina Healthcare (WI)
- …with Molina policies and procedures while achieving the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, ... policies and procedures while achieving the highest level of customer service. **Job Duties** This role serves as the...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- ASM Research, An Accenture Federal Services Company (Madison, WI)
- …services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes ... daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential...and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an… more
- Travelers Insurance Company (Brookfield, WI)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + May manage litigated claims. Develops litigation plan with staff or… more
- Generac Power Systems (Waukesha, WI)
- …company, we continue to push new boundaries. The Technical Service Representative I - Electromechanical is responsible for providing technical assistance and ... research, document, track and monitor customers' requests and issues to ensure timely resolution . Set groundwork for escalated cases. **_*This is not a remote role,… more
- Abbott (Milwaukee, WI)
- …You'll Work On** We are seeking a dynamic and results-driven Medical Device Sales Representative to join our team. In this role, you will be responsible for ... in relevant fields of expertise. + Resolve and/or facilitate the resolution of problems, including identifying causes to prevent re-occurrence. + Perform… more
- Molina Healthcare (Green Bay, WI)
- JOB DESCRIPTION Job SummaryProvides customer service support for inbound/outbound Medication Therapy Management (MTM) pharmacy calls from members, providers, and ... Adheres to pharmacy policies and procedures related to appropriate call resolution /transfer to internal departments as required. * Utilizes appropriate resources to… more
- nVent (Eau Claire, WI)
- …via CRM on account and conversion status of target accounts + Respond to customer questions and provide follow-up to assure resolution + Understand current ... + Innovative & adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable… more
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