- ServiceNow, Inc. (Addison, TX)
- …(required or must achieve within the first 60 days) + Certified Implementation Specialist - Customer Service Management + Certified Implementation Specialist ... team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the… more
- WestRock Company (Fort Worth, TX)
- …while delivering on WestRock values * Partner with Quality Manager to resolve routine customer issues * Partner with Pre-Pricing specialist to build customer ... production issues maintaining clear communication with customers on status and resolution Critical Skills / Capabilities: * Customer -Oriented: Demonstrates… more
- Subaru of America (Coppell, TX)
- …customers. SUMMARY Leads delivering strategic coaching initiatives to Customer Advocates through side-by-side observations, coaching sessions, experience reviews, ... reviews, and live monitoring to drive performance and enhance The Subaru Customer Experience. Leads conversations with team managers to identify trends, share best… more
- ADP (El Paso, TX)
- …receive feedback on client concerns.(MEP) + Provides assistance to the 401(k) Plan Specialist regarding client problem resolution in the technical - compliance ... features of the 401(k) Plan. + Trend client escalations and provide summary reports to Plan Executive monthly. + Manages NPS Detractors and Promoters and periodically calls on clients for feedback. + Work with Plan Exec and Management to rollout Annual… more
- ServiceNow, Inc. (Dallas, TX)
- …+ Configure and implement workflows across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent use cases. + Perform ... to external systems (Salesforce, Pega, Dynamics, SAP, Oracle). + Customer Engagement & Advisory + Act as a trusted...configuring Agentic AI use cases such as automated case resolution , guided selling, and contract intelligence. + Ensure technical… more
- Deloitte (Houston, TX)
- Adobe Experience Platform Data Architect ( Specialist Senior) Our Deloitte Customer team empowers organizations to build deeper relationships with customers ... analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value… more
- JPMorgan Chase (Plano, TX)
- …issues by focusing on short-term and long-term fixes by being the company and customer advocate and focusing on root-cause resolution tactics. + Collaborate with ... more complex situations. Demonstrating problem-solving skills and functioning as a service specialist , you will take the necessary steps to recognize, research, and… more
- Houston Methodist (Houston, TX)
- …to result in optimization of staff competency, teamwork, patient safety, and customer service. Provides feedback to management and program leadership on competency ... on assessment, experience, and evidence. Elevates emergent situations and leads/coordinates to resolution . Aids health care team with issue resolution . Works… more
- Capital One (Austin, TX)
- …Support Engineer - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable ... should have a strong background in system engineering, troubleshooting, and customer support. Responsibilities: + Provide advanced technical support for complex… more
- Parker Hannifin Corporation (Mineral Wells, TX)
- …. Maintain a customer name and address data base. . Provide timely feedback/ resolution to the customer regarding product failures or customer concerns. . ... : MINERAL WELLS, TX, United States Job Family : Customer Service Job Type : Regular Posted : Oct...guidelines; coordinating with Accounting for credit matters, Aftermarket Service Specialist for pricing, and Production Planning, as necessary. .… more