- Amazon (Santa Clara, CA)
- …value propositions, and building the right marketing programs to drive awareness, customer engagement, service adoption, and retention . Key job responsibilities ... messages, content and tools (eBooks, presentations, whitepapers, infographics, webinars, customer success stories, and sales plays). * Develop comprehensive… more
- Palo Alto Networks (Santa Clara, CA)
- …deployments. + Partner with Sales and Product field leaders to drive adoption and retention . + Engage and coordinate customer delivery across Palo Alto Networks ... you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team across North… more
- ICW Group (Sacramento, CA)
- …state regulations through periodic audits, reporting of losses, as well as client retention through excellent customer service + Directs the efforts of branch ... Excellence** + Drives continuous improvement in processes, technology, and customer service + Identifies necessary resources and training; adjusts staffing… more
- ICW Group (San Diego, CA)
- …profitable sales growth. + Executes comprehensive marketing plans that help achieve customer , agent, and policyholder acquisition and retention goals. + Uses ... and outcome-driven orientation into the marketing practice. + Manages the end-to-end customer journey, leveraging multiple media channels to influence customer … more
- Rubrik (Sacramento, CA)
- …enterprises to simplify and secure their digital infrastructure. As **Director, CXO Customer Advocacy** , you will shape and scale a global executive advocacy ... relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive… more
- HUB International (Santa Barbara, CA)
- …of all forms of insurance business + Maximizing growth and client retention through superior customer service + Developing accounts and cross-selling ... own entrepreneurial journey. You will be the cornerstone of our superior customer service and will be charged with ensuring client satisfaction. Other… more
- Saia, Inc (Fresno, CA)
- …operations, service center, and internal partners to deliver quality service and ensure customer satisfaction. + Develops client growth and retention plans to ... client relationships and identifies business opportunities to increase revenue and retention . Uses strategic insights from sales and transportation market trends… more
- Cardinal Health (Sacramento, CA)
- …lead the development and optimization of digital commerce platforms that drive conversion, retention , and a superior customer experience. This role will be ... will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience. **_Responsibilities_** + Own the digital commerce product… more
- Lumen (Sacramento, CA)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Cleo (Sacramento, CA)
- ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more