- Cengage Group (Los Angeles, CA)
- …with design and engineering teams to optimize learner progression, skill retention , and certification success rates. + **Training Platform Roadmapping:** Develop and ... a SaaS product roadmap aligned with cybersecurity industry demands, enterprise customer needs, and individual learner goals. Collaborate with engineering, content,… more
- Citigroup (Mill Valley, CA)
- …of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to utilize banking knowledge ... to provide high quality customer service and to help the branch generate revenue...include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical,… more
- Acxiom (Sacramento, CA)
- …or Direct-sold client engagements) that spans Adobe portfolio plays (eg, Unified Customer Experiences, Content Supply Chain). + Lead, mentor, and coach team members, ... and high-performing team culture. + Lead recruitment, onboarding, and talent retention efforts to strengthen the firm's consulting practice. **Project Management:**… more
- ThermoFisher Scientific (San Francisco, CA)
- …providing day to day support, and technical guidance to meet the ULS and Customer objectives. The Asset Manager leads work orders in CMMS Asset Management Database ... plan goals for revenue, growth, margin expansion, and account retention . + Develop and maintain positive and professional working...meetings. + Assist in data collection and analysis of customer metrics to include but not limited to financials,… more
- Global Foundries (Santa Clara, CA)
- …comprehensive solutions, articulate value propositions, and ensure successful customer product designs, ultimately delivering innovative solutions and propelling ... nodes, aligning with overall business objectives. * Solution Definition & Customer Success: Define complete advanced packaging solutions including the necessary… more
- Banc of California (Santa Ana, CA)
- …the wire operations team and its processing of wires, record retention management, daily balancing, monthly certifications, and other miscellaneous assignments. ... Provide superior customer services and/or assistance to bank personnel and bank...of banking policies and procedures with an emphasis in customer confidentiality and applicable laws as they pertain to… more
- Subaru of America (Los Angeles, CA)
- …parts and service operations. Together with the Retailer, achieves stellar customer handling utilizing warranty and goodwill procedures. Achieves district parts and ... the District Sales Manager (DSM) to attain goals in sales and service customer satisfaction. Covering Los Angeles, CA metro area. MAJOR RESPONSIBILITIES + Must know… more
- Citigroup (Pleasant Hill, CA)
- …aids (features, benefits, fees, etc.) demonstrating positive, can-do attitude and customer first culture. + Provide exceptional service delivery to our internal ... and external customers to resolve account service issues and respond to customer inquiries promptly and effectively. + Is knowledgeable about the client's accounts… more
- Ross Stores, Inc. (Concord, CA)
- …strives to reduce Store turnover\. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training\. ... Ensures all Associates understand and can execute emergency operating procedures\. + ** Customer Service** - Treats all Customers, Associates, and other leaders with… more
- Warner Bros. Discovery (Culver City, CA)
- …the "front door" to our streaming product, these flows are used by every customer , allowing them to effortlessly create accounts, set up and switch profiles, and ... securely sign-in while laying the foundation for long-term engagement and retention . Your key accountabilities will include: + **Set Vision & Product Strategy:**… more