- Intuit (Mountain View, CA)
- …strategies. Continuously refine Service offering and experience to ensure customer retention , increased efficiency, and operational scalability. ... **Overview** We're looking for a skilled and passionate Customer Experience Professional to elevate the QuickBooks Live Expert Assisted experience. You'll play a key… more
- Southern Glazer's Wine and Spirits (Cerritos, CA)
- …modifications to products and services, with the result being the promotion of customer retention , driving direct sales, and assurance of an overall superior ... identifying and exceeding customer needs and expectations + Achieve customer retention goals and follow-up with consumers as required to close sales and… more
- Ross Stores, Inc. (Dublin, CA)
- …cross\-functional teams \(IT, Stores, Merchandising\) that drive measurable improvements in customer retention , lifetime value, and engagement\. In addition, a ... teams to execute CRM strategy across lifecycle stages: acquisition, onboarding, retention , reactivation, and win\-back * Oversee customer segmentation, journey… more
- CRST (Riverside, CA)
- …+ Relocation is required for some roles. + Develop solutions resulting in customer retention and organic revenue growth. + Apply analytical skills to ... to prepare experts in operational leadership. You'll gain experience in customer service, planning, fleet management, account management, and pricing/design. Here's… more
- BMO Financial Group (Fremont, CA)
- …executes a business plan, including relationship management strategies, to achieve customer retention objectives. + Identifies prospective customers and ... and executes a business plan, including relationship management strategies, to achieve customer retention objectives. + Breaks down strategic problems, and… more
- ABM Industries (Los Angeles, CA)
- …targets and their related talent implications with business leaders. + Support customer retention and business development though direct involvement with key ... seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer... retention and key indicators of employee and customer engagement. + Partner with leadership to understand current… more
- Comcast (San Francisco, CA)
- …the Comcast credo, ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention . Works with internal ... businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote… more
- Republic Services (San Diego, CA)
- …Services products. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status ... the level of penetration in his or her existing customer base by selling the full suite of Republic...retains existing customers by building effective long-term relationships and customer loyalty. + Develops and maintains a thorough knowledge… more
- Cornerstone onDemand (Santa Monica, CA)
- …Renewals Representative - Growth Accounts plays a critical role in driving customer retention , securing on-time renewals, and maximizing contract value across ... full renewal cycle while also identifying opportunities to upsell and expand customer value. The Renewals Representative partners closely with Account Managers, … more
- Cornerstone onDemand (Santa Monica, CA)
- …Overview** The Cornerstone Senior Renewals Representative is a key contributor to customer retention and long-term account health across a defined portfolio ... strategic clients. By building strong relationships and deeply understanding each customer 's business needs, the Renewals Representative ensures clients continue to… more