- Zoom (Tallahassee, FL)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Justworks (Tampa, FL)
- …small business customers with inquiries related to payroll, payments, tax, billing, customer retention , company offboarding, and reporting, and contribute to ... specialized services to admins including payments issues triaging & support, customer retention , seamless company offboardings, and specialty payments/tax… more
- Univision Communications, Inc (Miami, FL)
- …subscription-based businesses.* Demonstrated experience using analytics and testing to enhance customer retention and lifetime value.* Proven ability to manage ... engagement, retention , and loyalty through data-driven CRM initiatives, seamless customer experiences, and operational excellence in customer care. ABOUT… more
- PagerDuty (Tallahassee, FL)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- ISC2 (Tallahassee, FL)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- SHI (Tallahassee, FL)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software… more
- Suburban Propane (Big Pine Key, FL)
- … Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... related calls and performing administrative functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.… more
- Justworks (Tampa, FL)
- …utilize available resources to resolve customer issues + Help with customer retention and contribute recommendations for improving our product and processes ... Customer Support Advocate, Admins Tampa, Florida Apply Who...on and committed to helping people. You are a customer fanatic with a proven track record of going… more
- Robert Half Finance & Accounting (Miami, FL)
- …Agreement (SLA) Compliance: Percentage of tickets resolved within defined timeframes. + Customer Retention or Churn Indicators: Trends showing repeat issues or ... Description The Customer Success Representative (CSR) ensures accurate and timely...responses to high volume inquiries. The CSR provides positive customer experience. This role is responsible for managing daily… more
- Suburban Propane (Kissimmee, FL)
- … Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining… more