- Chewy (Plantation, FL)
- …Opportunity:** Chewy is seeking a **Senior Talent Management Partner** to support our Customer Care (CC) team, based in Plantation, FL! This is an exciting ... team, with a dotted-line relationship to the Director of Customer Care HR. This role aligns with the ...build an internal bench of top talent and improve retention . + Translate enterprise initiatives into actionable, tailored solutions… more
- C&W Services (Tallahassee, FL)
- …Client Services is responsible for the operations, growth, and profitability of the customer accounts for assigned account base. The purpose of this position is to ... achieve the objectives of senior management with respect to market retention and growth in facility services and serve as the expert in the solutioning and pricing… more
- University of Miami (Miami, FL)
- …for the collection of data to ensure performance improvement and optimal customer service standards. + Assures all staff meet mandatory continuing education ... and Human Resource department the management of personnel including: recruitment, retention , employee incentive and evaluation, and disciplinary actions. + Provides… more
- EBSCO Information Services (Tallahassee, FL)
- …a key member of a POD-a cross-functional team that includes Sales, Customer Success, and Implementation-you will collaborate closely with colleagues to support ... Your focus will be on driving revenue growth, supporting account retention , and increasing product usage through targeted outreach and engagement strategies.… more
- BJs Wholesale Club (Cutler Ridge, FL)
- …Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service. Team ... and Key Accountabilities + Promotes the BJ's value proposition regarding acquisition, retention , perks, and the Member experience. + Converts potential members by… more
- Highmark Health (Tallahassee, FL)
- …improvement related to onsite Revenue Cycle operations in conjunction with Customer 's Revenue Cycle operations leadership. + Conducts client analyses and provides ... performance. + Leverage KPI data to drive strategic focus on client retention , financial growth, and employee performance + Develops long-range strategic plans for… more
- Bank of America (Jacksonville, FL)
- …The CRM is the strategic lead who is responsible for the satisfaction, retention , and revenue of our Equity, Employee Stock Purchase, 401K, HSA and Non-Qualified ... support a seamless administration + Formulating Client Centric Business Plans including retention strategies + Creating and maintaining a high level of personal… more
- CVS Health (Miami, FL)
- …At CVS Health, you will play a critical role in supporting client satisfaction, retention , and engagement by serving as a trusted onsite representative to our public ... members at various client worksites, ensuring a consistent and high-quality customer experience through visibility and responsiveness. + **Event Management &… more
- CVS Health (Tallahassee, FL)
- …new approaches, utilizing defined trainings, processes, and scripting. + Assesses customer needs by utilizing questions while demonstrating superior listening skills ... compliance. + Ensuring that the relevant information is captured in Customer Relationship Management system (CRM) + Other duties as assigned. **Accountabilities**… more
- TECO Energy (Brandon, FL)
- …and Payments department and back-up support to the management team in Customer Experience. Responsible for budget related activities such as budget preparation, ... distribution of department's ICS (Storm Plan), Disaster Recovery and Records retention . Supports department team members in preparing presentations including graphs,… more