- Henry Ford Health System (Detroit, MI)
- …Participates in and assists staff CRNAs with clinical practice problem solving. Retention . Assumes responsibility for retention diagnosis, unit operations, unit ... communication, enhancing feedback to improve the working environment leading to higher retention rates. Leadership . Plans, organizes, and directs short and long… more
- Highmark Health (Lansing, MI)
- …This job implements and administers strategic activities related to client retention , growth, and profitability of existing accounts within the assigned market. ... goals while managing risk to the organization. + Forecast and achieve annual retention goals and objectives to ensure growth and profitability goals are met or… more
- Sharecare (Lansing, MI)
- …position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and to lead ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- CRST (MI)
- …team members. Every mile reflects our tenacious commitment to over-deliver, exceed customer expectations and uphold the highest standards of safety and service. ... to increase overall driver satisfaction and to improve driver retention . They also work closely with drivers to coordinate...-** Oversee a team of drivers to ensure exceptional customer service delivery and fleet profitability + ** Customer… more
- Datavant (Lansing, MI)
- …customer executives to ensure and enhance satisfaction, defining and executing retention strategies, setting and managing customer expectations, and ensuring ... Success and be responsible for strategically building and managing customer relationships. This leader will have accountability for ...heads. + Ensure high levels of client satisfaction and retention + Serve as an escalation point for client… more
- EBSCO Information Services (Lansing, MI)
- …a key member of a POD-a cross-functional team that includes Sales, Customer Success, and Implementation-you will collaborate closely with colleagues to support ... Your focus will be on driving revenue growth, supporting account retention , and increasing product usage through targeted outreach and engagement strategies.… more
- Corewell Health (Grand Rapids, MI)
- …performance and production standards to assure quality. + Acts as a customer advocate and provides ongoing communication with customers, staff and multidisciplinary ... team regarding customer , staff, management, quality care issues and departmental goals....as corporate and divisional guidelines. + Responsible for the retention of talent in a demanding technology environment that… more
- Highmark Health (Lansing, MI)
- …improvement related to onsite Revenue Cycle operations in conjunction with Customer 's Revenue Cycle operations leadership. + Conducts client analyses and provides ... performance. + Leverage KPI data to drive strategic focus on client retention , financial growth, and employee performance + Develops long-range strategic plans for… more
- CVS Health (Lansing, MI)
- …new approaches, utilizing defined trainings, processes, and scripting. + Assesses customer needs by utilizing questions while demonstrating superior listening skills ... compliance. + Ensuring that the relevant information is captured in Customer Relationship Management system (CRM) + Other duties as assigned. **Accountabilities**… more
- UGI Corporation (Sterling Heights, MI)
- …Sales Rep is responsible for selling new commercial business and targeted retention of commercial customers at AmeriGas. TSR understands the marketplace and uncovers ... customer needs, establishes relationships to present sales solutions focusing...and volume for new clients and meets and exceeds retention goals. This role is critical to generate both… more