- Trinity Health (Fort Gratiot, MI)
- …able to follow oral and written instructions. + Must possess superior customer service skills. **Trinity Health's Commitment to Diversity and Inclusion** Trinity ... includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships,… more
- Trinity Health (Livonia, MI)
- …hires. Assists the Regional Manager, Clinical Documentation Integrity, in the recruitment, retention and supervision of CDI staff. Participates in the development of ... REQUIREMENTS AND WORKING CONDITIONS** Ability to work in a fast-paced, multi- customer environment, with conflicting needs. May warrant varied and/or extended hours,… more
- Highmark Health (Lansing, MI)
- …Benefit Consultant, serving as the client-facing expert, driving growth and retention of Highmark's self-funded clients while ensuring seamless delivery of ... tailored to individual client needs. + Business Development & Retention : Play a vital role in acquiring new clients...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- CBRE (Lansing, MI)
- …and divisional leadership to develop a concise plan to accomplish the retention and acquisition of clients/markets, focusing on our value-add as "expert advisors" ... training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention . Leads by example and models behaviors that are consistent… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …for business development (new and cross-selling), client service excellence, client retention , and client consultation. Revenue growth and client retention ... and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by… more
- Highmark Health (Lansing, MI)
- …plan that will effectively meet the needs of the corporation. Responsible for retention and profitability of the block, for renewing groups. Assesses group insurance ... of business. This includes creating and achieving a sales plan which includes retention of existing business and the profitability of existing and new business. +… more
- Trinity Health (Livonia, MI)
- …proper staffing, training, and competencies for high-quality care. + Oversee recruitment, retention , and leadership development for a strong team. + Build strategic ... interpersonal skills. + Ability to manage conflict, adapt to change, and stay customer focused Proficiency in Microsoft Office Suite and other relevant software. +… more
- Advance Local (Grand Rapids, MI)
- …to support team members in challenging client intersections, upsell, and retention client conversations. **Strategic Client Ownership** + Own 1-3 complex, high-value ... remain front and center. **What Success Looks Like** **:** + High client retention and satisfaction across your team's portfolio. + Revenue growth driven by… more
- City Wide Facility Solutions (Livonia, MI)
- …Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term ... Manage all aspects of assigned client relationships, including client retention , expansion, and diversification of City Wide building solutions...3+ years track record of success in a client retention role, with goals and metrics to support. +… more
- Fiserv (Lansing, MI)
- …and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage. **What you ... & usage in collaboration with Marketing team + Client satisfaction and retention + Organic revenue growth + Client relationship development / cultivating long-term… more