- City Wide Facility Solutions (Livonia, MI)
- …Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term ... Manage all aspects of assigned client relationships, including client retention , expansion, and diversification of City Wide building solutions...3+ years track record of success in a client retention role, with goals and metrics to support. +… more
- Fiserv (Lansing, MI)
- …and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage. **What you ... & usage in collaboration with Marketing team + Client satisfaction and retention + Organic revenue growth + Client relationship development / cultivating long-term… more
- ChenMed (Warren, MI)
- …& training, coaching/performance management, leadership development, employee retention , employee communication and effective employee relations strategies. ... selection, onboarding & training, coaching/performance management, leadership development, employee retention , employee communication and effective employee relations strategies. +… more
- Henry Ford Health System (Troy, MI)
- …as operational business unit SME for the Medicare sales Operations and Retention team; attend daily stand-up meetings, sprint planning, code reviews, and appropriate ... information systems, management practice analysis, business analytics, technical workflows, customer enrollment processes, enrollment metrics tracking/analysis, management/stakeholder presentations, online… more
- Jostens (Lansing, MI)
- …sales partner, helping institutions elevate outcomes in graduation rates, student retention , alumni engagement, and brand representation. Focused on the Michigan ... that reinforce Jostens' impact. YOU HAVE: + Passion for customer . Ability to lead and direct the efforts of...Ability to lead and direct the efforts of a customer facing team. + Technical skills. Proficiency in and… more
- Walgreens (Lansing, MI)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical… more
- Fifth Third Bank, NA (Kalamazoo, MI)
- …building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products ... and services to meet existing and prospective customer 's needs, while providing specialized care and service to...and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite,… more
- Walgreens (Whitehall, MI)
- **Job Description:** Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the ... are engaged and performing their responsibilities to achieve company deliverables. ** Customer Experience** + Engages customers and patients by greeting them and… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …supervision the Financial Guidance Counselor provides assistance, counsels, and guides the customer in order to achieve work out alternatives based upon customer ... and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by… more
- Huntington National Bank (Chesterfield, MI)
- …business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the ... and tactics to increase the mass affluent households, fulfill customer needs, and provide an excellent customer ...to develop, influence, inspire and motivate colleagues to increase retention . Exempt Status: (Yes = not eligible for overtime… more