- Coinbase (Lansing, MI)
- …supported. You will be responsible for the delivery and execution of customer support, monitoring service quality, and implementing process improvements to ensure ... collaborate with other global leaders, internal stakeholders to achieve a seamless customer experience and scale in a thoughtful, effective way. The role involves… more
- Acxiom (Lansing, MI)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... of related products, including accountability for client renewal and retention results. Ensures best practices are adopted for Acxiom...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Amazon (Lansing, MI)
- Description Amazon's mission to be Earth's most customer -centric company would be impossible without our talented people. Their hard work and creative thinking ... ensure we deliver great customer experiences. As we strive to be Earth's best...for all employees. Hold leaders accountable to equitable selection, retention , and development of their employees. A day in… more
- UGI Corporation (Grand Rapids, MI)
- …efforts on decision-makers in target client organizations to close deals. Understands customer concerns and partners with field operations to create effective and ... Account Management * Partners with existing customers to ensure strong customer relations, contract health, and focuses on obtaining renewals for pricing… more
- Trinity Health (Livonia, MI)
- …Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising ... Trinity Health in leadership behaviors, practices and decisions. + Addresses all customer contacts (eg phone, email, self-serve, webchat, and online access) promptly… more
- Humanetics (Farmington Hills, MI)
- …and objectives. Supervise your respective department and maintain OTD requirements to the customer via daily throughput analysis and driving completion to the TOP 5 ... customer orders. Knowledge of manufacturing and operations principles and...PERFORMANCE MEASURES + Identify developmental/career opportunities to ensure staff retention . + Develop and implement effective production strategies to… more
- Henry Ford Health System (Jackson, MI)
- …state laws pertaining to such activity. Maintains adequate filing systems for retention of reports, criminal activity pattern book used in evaluation and analysis ... and/or other related software and equipment. + Must meet or exceed core customer service responsibilities, standards, and behaviors as outlined in the HFHS … more
- State of Michigan (Detroit, MI)
- …grow as seniority increases. Some positions also may qualify for recruitment, retention , and performance bonuses or other special pay premiums. Military Pay ... + More than 3 years 11 Please describe your experience handling customer service issues with professionalism while directing complex issues to higher authority.… more
- Trinity Health (Ann Arbor, MI)
- …end of the day. Performs other Department duties as assigned. Demonstrates excellent customer services skills. Pay starting at $15.59 per hour and up **Total Rewards ... customers, patients and Health System employees with courtesy. Demonstrates excellent customer services skills to provide a remarkable customer experience.… more
- First National Bank of Omaha (MI)
- …Ahead of the Curve. Connect Customers to the Brands they Love. We're a Loyalty Customer -Led institution that is more than an issuer of credit cards. We specialize in ... **Key Accountabilities:** Responsible for ensuring the development, growth and retention of assigned brand portfolios, acting as senior relationship consultant… more