- Lithia & Driveway (Ferndale, MI)
- …and phone skills within our Internet department to increase appointments, sales, and customer retention . + Scheduling solid appointments with customer ... Next BDC Administrator! Are you driven, detail-savvy, and passionate about delivering top-tier customer service? Suburban Ford of Ferndale is on the hunt for a… more
- Datavant (Lansing, MI)
- …productivity, quality assurance, employee management, and client relations. **You Will:** ** Customer Retention and Satisfaction** + Maintain customer ... retention and satisfaction at **95% or higher** by promptly addressing customer needs and proactively resolving potential issues. + Conduct account review… more
- PNC (Troy, MI)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue and deepening share...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Whirlpool Corporation (Benton Harbor, MI)
- …: Create and execute a digital audience experience strategy to boost existing customer retention , and overall conversion across our brand site and marketing ... engaging experience from initial contact to post-purchase. Automate the flows for customer retargeting and retention using marketing technology, AI (Artificial… more
- Lithia & Driveway (Troy, MI)
- …and promotions. + Utilize computer & phone skills to increase appointments, sales, customer retention and set appointments with call-ins, referrals and leads. ... a Business Development Center Manager (BDC Manager) you will: + Lead customer relations process management by observing, installing, and training approved CR… more
- Lithia & Driveway (Ann Arbor, MI)
- …& phone skills within our Internet department to increase appointments, sales and customer retention . + Schedule solid appointments with customer call-ins, ... we can offer the right career path for you! Responsibilities: + Gather accurate customer information to create a database for continual follow-up and retention +… more
- EDB (Lansing, MI)
- …realization. As a key member of the leadership team, you will drive customer satisfaction, retention and growth by delivering high-impact, repeatable services ... strategies to identify and drive expansion opportunities within the customer base as well as increasing retention ....the customer base as well as increasing retention . + Collaborate with the Product team to enhance… more
- CVS Health (Lansing, MI)
- …. Develops and executes the renewal process ensuring appropriate margins and customer /membership retention targets are achieved. Prepares client for renewal by ... build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers… more
- Comcast (Royal Oak, MI)
- …the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention ; works with internal ... businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote… more
- Republic Services (Livonia, MI)
- …Services products. + Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status ... the level of penetration in his or her existing customer base by selling the full suite of Republic...+ Performs contractual re-signs on existing customers to extend customer relationship and increase customer profitability where… more