- JPMorgan Chase (Saginaw, MI)
- …to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention , and expense management + Leads integration ... in Consumer Bank, you will lead a world class customer experience, strategize to increase the growth of the...will also play a key role in ensuring our Customer Promise comes to life for our clients, by… more
- Prime Therapeutics (Lansing, MI)
- … customer advocacy, process improvement and increase in implementation and customer success metrics (eg, client retention , member, client satisfaction) + ... decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration… more
- Envista Holdings Corporation (Grand Rapids, MI)
- …This role partners closely with National Account Managers to support DSO customer acquisition and retention through tailored biologics solutions. In addition ... to execute biologics growth strategies. **ESSENTIAL DUTIES:** **Sales Growth & Customer Engagement** + Collaborate with Regional Sales Representatives and National… more
- ThermoFisher Scientific (Detroit, MI)
- …Directs all customer contract renewals from start to finish, ensuring customer happiness and retention . + Achieves prescribed growth objectives, exceeding ... with cross-functional teams to successfully implement new offerings. + Holds regular Customer Business Reviews to determine and act on opportunities for growth and… more
- Rocket Software (Lansing, MI)
- …for successful proof of concept and post-sales deployment of purchased products, customer satisfaction and ongoing business retention . + Present and deliver ... truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Customer Solutions Engineer is an Enterprise Content Management (Mobius ECM) product… more
- Lithia & Driveway (Farmington, MI)
- …+ Communicate effectively between customers and technicians + Ensure high levels of customer satisfaction and retention + Process repair orders and manage ... destination for excellence. With a reputation built on integrity, innovation, and customer satisfaction, we've become a trusted name in automotive service. Our… more
- Marriott (Detroit, MI)
- …Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention . * Serves as a role model to demonstrate ... results with employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides information to supervisors… more
- General Motors (Warren, MI)
- …of the 3Synergy platform across key global regions, focusing on service retention , customer loyalty, dealer network efficiency, and revenue generation. This ... regional needs. + Develop and deliver content for senior leadership forums. + Support customer and dealer focus groups in partnership with Research and VOC teams. +… more
- Marriott (Troy, MI)
- …Exceptional Customer Service** * Provides services that are above and beyond for customer satisfaction and retention . * Serves as a role model to demonstrate ... results with employees. * Responds in a timely manner to customer service department request. **Additional Responsibilities** * Provides information to supervisors… more
- Comerica (Farmington Hills, MI)
- …and productivity and ensuring effective service quality standards are met. Customer Service/Quality/ Retention Provide technical guidance and direction to Account ... In this role you will maintain key performance measurements to ensure customer satisfaction goals are met while administering the employee performance management… more