- Lumen (Lansing, MI)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- State of Michigan (Lansing, MI)
- Departmental Technician 7-E9 - Customer Service Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/4945243) Apply Departmental Technician 7-E9 - ... Customer Service Salary $22.55 - $30.98 Hourly Location Lansing,...seniority increases. Some positions also may qualify for recruitment, retention , and performance bonuses or other special pay premiums.… more
- Trinity Health (Livonia, MI)
- …at home environment! Chosen candidates will support a high volume of inbound customer calls/email for the Trinity Health Procure to Pay (P2P) (Purchasing / Accounts ... Payable) Shared Services Organization. P2P Customer Service agents are the first point of contact for internal (Health Ministries) and external (Vendor) customer … more
- Cleo (Lansing, MI)
- ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Trinity Health (Livonia, MI)
- …Onsite-Livona, Michigan (Pay Range: $27.9645-$41.9467) Supervises and coordinates day-to-day customer service team responsible for ensuring customer satisfaction ... staff to achieve the highest levels to meet the organization goals for customer service and financial performance. The position reports directly to the Manager … more
- MSC Industrial Supply Co. (Southfield, MI)
- …**Requisition ID :** 18788 **Employment Type :** Full Time **Job Category :** Customer Care **Work Location :** Southfield, MI - **BRIEF POSITION SUMMARY:** The ... Representative, Customer Care Regional Omnichannel is responsible for handling ...Sales Associates to promote MSC's sales related solutions, account retention and revenue generation strategies. + Responsible for proficiency… more
- Comerica (Detroit, MI)
- …and accurate manner. Ensure that staff and self-provide the highest level of quality customer service and that client retention goals are achieved or exceeded. ... Oversee the new account opening process to ensure document files contain all required legal documentation and that trust accounts are properly coded on the Trust Accounting System in accordance with departmental policies and procedures. Monitor and ensure that… more
- Datavant (Lansing, MI)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Acxiom (Lansing, MI)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... solutions with exceptional relationship management skills to drive client satisfaction, retention , and growth. This role requires a strategic mindset to understand… more
- Cardinal Health (Lansing, MI)
- **Job Summary** The Manager - Customer Training is responsible for leading a team of customer training consultants and executing strategic, goal-aligned training ... training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and delivery of high-impact training programs. +… more