- Kohler Co. (New York, NY)
- …our subscription revenue, user growth goals, and implementing strategies to maximize customer acquisition and retention .This role will be pivotal in ... **Growth & Retention Lead - Kohler Ventures** _Work Mode: Hybrid_...developing targeted communication strategies, and optimizing touchpoints to maximize customer lifetime value. The ideal candidate will be data-driven,… more
- Wolters Kluwer (New York, NY)
- …opportunities. + Implement account planning and cross-sell/upsell strategies to enhance customer satisfaction and retention rates, ensuring consistent revenue ... The Senior Vice President, North America Sales and Revenue Retention will play a pivotal role in shaping and executing our growth strategy. As a key member of the… more
- Justworks (New York, NY)
- …small business customers with inquiries related to payroll, payments, tax, billing, customer retention , company offboarding, and reporting, and contribute to ... specialized services to admins including payments issues triaging & support, customer retention , seamless company offboardings, and specialty payments/tax… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... team, while also overseeing strategic initiatives that drive adoption, retention , and long-term customer value. You'll help scale a customer -first culture… more
- MongoDB (New York, NY)
- …will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote ... targets + Build programs: Craft and execute initiatives sought to grow customer retention , expansion, satisfaction, and product adoption + Executive presence… more
- Intuit (New York, NY)
- …critical component of the customer lifecycle and one of the biggest levers in customer retention . The ideal candidate will be a driving force in defining and ... for Marketing Support that aligns with the broader company goals of customer engagement and retention . You will be a thought leader in customer support,… more
- Tompkins Community Bank (Batavia, NY)
- …Banno conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention . Responsible for answering ... of skill and ability to explain most complex matters to ensure customer satisfaction and retention . Mentors new team members and assists with acclimating them to… more
- SAP (New York, NY)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention , renewals, references, and upsells for Cloud products… more
- Zoom (Albany, NY)
- …usage, and strengthen loyalty. Your primary focus will be on delivering meaningful customer experiences that drive retention and long-term success. About the ... practices. What we're looking for + 2+ years of experience in customer marketing, retention marketing, or integrated marketing in a B2B SaaS or technology… more
- Suburban Propane (Bridgehampton, NY)
- … Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining… more
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