- Abbott (Rochester, NY)
- …hospital systems. + Manage and drive the renewal process to ensure customer retention and satisfaction for non-enterprise accounts. **Required Qualifications** + ... across the territory. + Develop and deploy best practices, leveraging customer insights to exceed business expectations. + Prioritize and plan effectively,… more
- Trellix (Albany, NY)
- …each phase of the buyer journey: from awareness to decision, and through to customer retention . You will act as a conductor, orchestrating product management, ... Response (NDR). You will create resonant messaging that connects customer problems and use cases to product capabilities. You...story that drives awareness and demand - and ultimately customer success. **About the role:** + Buyer expert /… more
- NBT Bank (NY)
- …margin. + 20% Report on external activities to include competitive analysis, major customer issues, customer retention , existing customer sales ... payroll companies Support personnel in facilitating timely delivery of service and customer satisfaction. Education and Experience: + Bachelor's degree and a minimum… more
- Broadcom (Albany, NY)
- …in customer 's operations that add value, and proactively drive consumption, customer health, retention : + Articulated their long-term and short-term goals ... you will serve as a trusted advisor, driving a cross-functional, unified customer experience using your technical, communication, and collaboration skills to help… more
- Amazon (New York, NY)
- … journey, with a proven ability to drive results in areas such as customer acquisition, retention , and loyalty. Key job responsibilities * Develop and execute ... Description Zappos is seeking a customer obsessed leader to drive our customer strategy. This pivotal role will shape how we understand, engage with, and grow… more
- Ricoh Americas Corporation (New York, NY)
- …Individual Development Plans, succession planning, and mentorship. + Focus on business retention , customer service, team performance, and profitable growth. + ... talent acquisition and management, including recruiting, hiring, onboarding, employee retention , training & development, succession planning, and performance management.… more
- Microsoft Corporation (New York, NY)
- …- You will proactively surface value, which in turn will lead to a high retention rate on customer renewals - You will identify opportunities for growth and ... **Overview** We are looking for a highly motivated and passionate **Senior** ** Customer Success Account Manager (CSAM)** to drive program management for strategic… more
- Lumen (Albany, NY)
- …Engagement Advocate is a key member of a Sales team, who is responsible for customer life cycle management and retention . As a primary interface with both ... the future. **The Role** The primary responsibility of the Customer Engagement Advocate II is to provide sales and...internal and external customers, the Customer Engagement Advocate II service and skills make a… more
- Medtronic (New York, NY)
- …and engaging relationship management of the live customer base, driving customer satisfaction and product adoption, retention , renewal and expansion. + ... an exciting opportunity to join the company. As a Customer Engagement Specialist, you will take on a pivotal...will take on a pivotal role in advancing our customer base in the US. As part of a… more
- Amazon (New York, NY)
- …team focused on activating new-to-Amazon customers. LCSA AMs are responsible for customer retention through 1P/3P insights, client education, and strategic ... to build a unique, world-class advertising group with a relentless focus on the customer , you've come to the right place. We're looking for a results oriented Sales… more