- Evergreen Health (Buffalo, NY)
- …provide culturally competent care to everyone in our community. The Housing Retention Counselor (HRC) provides independent living and retention counseling ... of the Essential Functions for this role, the Housing Retention Counselor: + Assesses independent living skills and works...case conferences and team service planning + Provides quality customer service through a Trauma Informed Care (TIC) lens… more
- Book of the Month (New York, NY)
- Mission: Our Growth & Retention Analyst role is designed to accelerate the development of early-career marketing professionals passionate about e-commerce, ... Execute media buys and partnerships, track performance, and identify new customer acquisition opportunities through channels, brand partnerships, and activations. +… more
- Humana (Albany, NY)
- …and communication platforms. + Align engineering initiatives with business goals (eg, customer acquisition, retention , revenue growth). + Drive innovation in ... You'll oversee engineering teams building platforms that power personalized customer journeys, omnichannel campaigns (email, SMS, push, social), CRM integrations,… more
- Highmark Health (Albany, NY)
- …delivering insights and recommendations to sales in order to aid customer acquisition/ retention while maintaining performance goals. This incumbent will ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- TD Bank (New York, NY)
- …creates and delivers business cases to achieve strategic business results (acquisition, retention , customer experience, engagement and market share) + Supports ... assigned Lockbox services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss… more
- Ryder System (Rochester, NY)
- …Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention , as well as ensuring vehicle ... on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must… more
- Ryder System (Albany, NY)
- …Management:Responsible for customer relationship management to include issue resolutions, customer satisfaction and retention , as well as ensuring vehicle ... on a shift, including but not limited to: Technicians-In. Charge, Customer Service Coordinators, Technicians, and Service Employees. The Operations Supervisor must… more
- MSC Industrial Supply Co. (Ticonderoga, NY)
- …Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention , and revenue generation using all tools ... The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive… more
- Cardinal Health (Albany, NY)
- …plans for optimization. + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** ... Health_** Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and… more
- Meta (New York, NY)
- …Responsibilities: 1. Develop and maintain relationships with key stakeholders to ensure customer satisfaction and retention 2. Proactively identify and address ... insights on product usage and best practices 4. Track customer integration health and feature adoption metrics, surfacing insights...with product teams 5. Identify training needs for the customer and help orchestrate training/boot camps for the … more