- New York Power Authority (White Plains, NY)
- …screening, and provide optimal solutions. Uses data analytics to review/report on customer retention , enhance relationships with high value clients and identify ... profitable business with assigned accounts. Reviews and reports on customer retention , business opportunity and market trends.\#Li-VB1 **Responsibilities**… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more
- Justworks (New York, NY)
- …small business customers with inquiries related to payroll, payments, tax, billing, customer retention , company offboarding, and reporting, and contribute to ... specialized services to admins including payments issues triaging & support, customer retention , seamless company offboardings, and specialty payments/tax… more
- Tompkins Community Bank (Batavia, NY)
- …Banno conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention . Responsible for answering ... of skill and ability to explain most complex matters to ensure customer satisfaction and retention . Mentors new team members and assists with acclimating them to… more
- SHI (Albany, NY)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & Software… more
- Compass Group, North America (New Hyde Park, NY)
- …& Strategy** + Lead the Direct Account Management team with a focus on customer retention and growth. + Build and maintain relationships with CDC's Top ... _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll… more
- Suburban Propane (Holland Patent, NY)
- … Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining… more
- LinkedIn (New York, NY)
- …and advocate + Helping Customers realize value from their investment + Partnering on customer retention and expansion The Sr. CSM will partner with various ... by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with their assigned...to derive insights and use these to drive greater customer engagement and adoption. + Agree on business objectives… more
- Suburban Propane (Chester, NY)
- … Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining… more
- Kuehne+Nagel (Jamaica, NY)
- …as required. + Manage and develop customer growth and stay on top of customer retention . + Drive maximization of profitability with a high focus on spot ... counts in more ways than we imagine. **** The Customer Care Specialist is responsible for the daily execution...for the daily execution and delivery of an exceptional customer experience, leading to consistent customer excellence… more