- Suburban Propane (Albany, NY)
- … Account Administrator to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... performing detailed administrative and operational functions ensuring the highest level of customer service, quality, efficiency and accuracy in all that you do.… more
- Zoom (Albany, NY)
- …usage, and strengthen loyalty. Your primary focus will be on delivering meaningful customer experiences that drive retention and long-term success. About the ... practices. What we're looking for + 2+ years of experience in customer marketing, retention marketing, or integrated marketing in a B2B SaaS or technology… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a ... Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and… more
- Confluent (Albany, NY)
- …Customer Success Manager (SCSM) will play a key role in driving customer success, retention , and subscription expansion within our Public Sector organization. ... of the Confluent Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of " Customer Love".… more
- B&H Photo (New York, NY)
- …Position Overview We are seeking a Product Manager to lead product development for customer retention and lifetime value for B&H's B2C and B2B customers. This ... to improve retention metrics . Create loyalty program integration and customer engagement tools within account portals . Optimize account onboarding and profile… more
- TD Bank (New York, NY)
- …in developing and retaining business relationships and complex accounts Coordinates Customer retention efforts Department Overview Treasury and Trade Products ... the Merchant Service Operations Manager manages a team of Retention Specialists, and Merchant Relationship Managers to deliver on...meets its target client's needs while ensuring that the customer experience is aligned with the TD brand. The… more
- Justworks (New York, NY)
- …& Operations not as a back-office function, but as a force multiplier for growth, retention , and customer success. What You Will Work On Customer Lifecycle ... & Retention Strategy + Define and optimize customer success engagement models, lifecycle journeys, and team structures by customer segment to maximize value… more
- Datavant (Albany, NY)
- …Drive adoption of modernized workflows include Global and Remote processing + Maintain high customer retention and satisfaction as a partner + Manage Risk and ... are met by the company. You Will: + Be responsible for customer revenue retention and growth + Growth via bookings in add-on locations and acquisitions… more
- DoorDash (New York, NY)
- …with Marketing, Strategy & Operations, Product, and Analytics teams to improve customer retention and optimize marketing efficiency. + Drive strategic ... ensure we're investing in the right promotional levers to drive customer engagement, retention , and long-term value. You'll build and manage models that help… more
- Latham, The Pool Company (Latham, NY)
- …Some of What You Will Do: + Position is focused on four key areas, Customer onboarding, Customer Success and Retention , Improving Customer Experience, ... difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the...marketing to successfully onboard and nurture new and existing customer relationships. + Be the subject matter expert… more