- Monro Muffler/Brake (Clifton Park, NY)
- …sales, service, complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention . + Assist technicians in ... objectives. + Ability to problem solve, manage inventory, merchandising, and customer service. + Communications skills to effectively communicate with teammates and… more
- Monro Muffler/Brake (Oneonta, NY)
- …sales, service, complaints, and adjustments. + Build guest relationships to maximize customer satisfaction, loyalty, and retention . + Assist technicians in ... objectives. + Ability to problem solve, manage inventory, merchandising, and customer service. + Communications skills to effectively communicate with teammates and… more
- Travel + Leisure Co. (New York, NY)
- …offer guidance in maximizing their vacation ownership. These sessions can aid in post-sale customer service for sales retention and compliance (25% of time) * ... new and existing owner purchases as well as provides customer support through onsite education and services for club...services for club products, follow up process and site customer contact. The OO Representative also provides feedback to… more
- Mirabito Energy Products (Binghamton, NY)
- …- include and are not limited to: + Responsible for actively ensuring the retention of the organization's customer base which includes promoting the organization ... Position: Home Comfort Customer Service Representative Reports to: Regional Manager Status:...are not limited to: + Consistently render the best customer satisfaction to customers. + Must productively multitask and… more
- Amazon (New York, NY)
- …implementation, adoption, and ensures we continue to provide value while increasing retention and expanding the customer 's observability footprint on AWS. The ... build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around… more
- The Estee Lauder Companies (New York, NY)
- …Ensure segments remain engaged after acquisition and support the long-term health of the customer base . Identify cohorts for retention and evaluate / size ... revenue, with a focus on converting non-buyers and driving retention and loyalty. This role will act as an...adapt to change easily, and be passionate about creating customer centric strategies. **Email & SMS Marketing** . Lead… more
- Publicis Groupe (New York, NY)
- …background that 1.) Helps provide data driven insights and leadership for client's customer acquisition, loyalty and retention efforts 2.) Ability to develop ... focus and direction to developing creative program assets. + Map customer journey to multi-channel touchpoints and identify opportunities for personalization. +… more
- The Estee Lauder Companies (New York, NY)
- …experience. Operationally excellent end⁃to⁃end with automation and intelligence to drive repeat, retention , higher customer LTV 3) Deliver Speed and innovation ... at Scale across 400 brand sites. Build capabilities that give advantage on retail.com and 3rd party platforms. 4) Build Team for the future ⁃ Tech company caliber, across software engineering, digital experience, data science. 5) Build a consumer⁃centric… more
- The Estee Lauder Companies (New York, NY)
- …trends, and digital innovations to enhance campaign effectiveness and improve customer engagement across acquisition, retention , and reactivation efforts. Online ... Calendar and Toolkit Management + Assist Online Manager to formulate and execute brand online marketing calendar and omnichannel marketing programs. Consolidates regional marketing plans and alerts online team of deviations to global direction. + Support… more
- RVO Health (New York, NY)
- …the long-term value of known users and impact of marketing initiatives. Analyze customer lifetime value (CLV), retention rates, and other key indicators to ... inform strategic decisions and optimize marketing investments for sustained growth. + Utilize incrementality and holdout methodologies to measure the true impact of marketing campaigns. Partner with Lifecycle Marketing to design experiments to isolate the… more