- Rubrik (Albany, NY)
- …enterprises to simplify and secure their digital infrastructure. As **Director, CXO Customer Advocacy** , you will shape and scale a global executive advocacy ... relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive… more
- Cardinal Health (Albany, NY)
- …lead the development and optimization of digital commerce platforms that drive conversion, retention , and a superior customer experience. This role will be ... will be responsible for delivering a high-performing, compliant, and customer -friendly digital experience. **_Responsibilities_** + Own the digital commerce product… more
- Citigroup (New York, NY)
- …and Franchise Development (M&FD) Marketing organization drives all aspects of the customer lifecycle, from Acquisition, to Engagement to Retention , across all ... Lending, Retail Bank and Mortgage, Wealth and Citi Retail Services. The Existing Customer Marketing (ECM) team within this organization is a critical driver of… more
- Lumen (Albany, NY)
- …us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our small and ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- Kyndryl (New York, NY)
- …for our employees, our customers and our communities. **The Role** The Customer Partner and Federal Unit Leader has end-to-end responsibility for relationship ... management, account growth and profitability. Creates, maintains, and develops deep customer relationships and bring 'the best of Kyndryl' to credibly build and… more
- Cleo (Albany, NY)
- ** Customer Success Manager** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions are ... accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Justworks (New York, NY)
- Manager, Customer Benefits Support New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness ... Who You Are As an experienced leader on our Customer Support team, you will be responsible for guiding...key stakeholders across Risk & Insurance, Benefits, Account Development, Retention , and Revenue Enablement to ensure seamless interactions and… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Acxiom (Albany, NY)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... solutions with exceptional relationship management skills to drive client satisfaction, retention , and growth. This role requires a strategic mindset to understand… more
- Cardinal Health (Albany, NY)
- **Job Summary** The Manager - Customer Training is responsible for leading a team of customer training consultants and executing strategic, goal-aligned training ... training programs. **Responsibilities** + Leadership & Strategy + Lead a team of customer trainers in the design and delivery of high-impact training programs. +… more