- The Hertz Corporation (Buffalo, NY)
- …Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees ... to provide excellent customer service. Responsible for... service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and… more
- Pixalate, Inc. (New York, NY)
- …landscape and new industry developments and standards + Driving positive customer success outcomes: retention , expansion, churn reduction, client advocacy, ... Customer Success Manager Employment Type: Full-Time Minimum Experience:...and Singapore. ABOUT THE ROLE Pixalate is hiring a Customer Success Manager (CSM) to join our growing team.… more
- Veralto (Brentwood, NY)
- …customer needs. **In this role, a typical day will look like:** + ** Customer Retention :** Foster strong relationships with key decision-makers and ensure they ... + Proven track record of servicing water and wastewater programs achieving high retention rates and expectational customer satisfaction USP Technologies is… more
- Citigroup (New York, NY)
- …personalizing services, identifying cross-selling and up-selling opportunities, and improving customer retention . + Financial Performance Data: This encompasses ... opportunities to enhance the clients existing solutions focusing on revenue expansion and retention of existing business. This role reports to the Colin Ryan, Senior… more
- Justworks (New York, NY)
- …for product-specific upsell motions, working in partnership with CSMs, Support, and Customer Retention as appropriate. + Partner with product Specialists to ... You thrive in a highly cross-functional role where you collaborate with Customer Success, Support, and product Specialists to deliver seamless and strategic… more
- Ryder System (Rock Tavern, NY)
- …targets.Responsible for the optimization of net maintenance cost per unit.Responsible for Customer Retention and Maintenance CSI through optimal execution of the ... responsible for customer relationship management to include issue resolutions, customer satisfaction, and retention , as well as ensuring uptime.Responsible… more
- Republic Services (Altamont, NY)
- …Assist, as necessary, with new customer solicitation, bid preparation and customer retention strategies. + Meet regularly with sales personnel and management ... to review sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training… more
- Canon USA & Affiliates (Albany, NY)
- …+ Support strategic deals through product portfolio and key technology presentations. + Drive customer retention and satisfaction. + Act as a liaison between ... customer and key business segments within CMSU. + Customer retention and Marketing and Education Activities, work with core team to provide customer … more
- VaynerMedia (New York, NY)
- …new marketing channels, launching affiliate or influencer programs, or enhancing customer retention strategies (loyalty programs, subscription models, etc.), to ... Regularly monitor key metrics (CAC, LTV, ROAS, conversion rates, retention rates, etc.), analyze campaign performance, and identify optimization opportunities… more
- Republic Services (Great River, NY)
- …and coaching. + Assist with new customer solicitation, bid preparation and customer retention strategies. + Meet regularly with sales personnel to review ... sales activity funnel (CRM tool), customer retention and relationship activities, review sales performance compared to goal, production and training needs. +… more