- Pixalate, Inc. (New York, NY)
- …plans, and performance management + Drive strategic partnerships and channel development initiatives Customer Success & Retention + Build and scale customer ... to maximize retention and expansion + Develop customer health scoring and risk management frameworks + Oversee...models and recurring revenue metrics + Strong understanding of customer lifecycle management and retention strategies +… more
- NBT Bank (Williamsville, NY)
- …and closing middle market new business opportunities. + 30% Achieve individual customer retention targets through the successful delivery of risk management ... growth within the agency. Sales Executive's will develop and maintain favorable customer relationships with both new and existing customers. Providing their review… more
- KeyBank (Amherst, NY)
- …rationale behind the outcome of an investigation/review (ie SAR or customer retention decision) while complying with departmental procedures.Partner with ... and/or reviewing for quality alerts related to suspicious activity or customer transaction and behavior patterns along with identifying potential onboarding and… more
- PVH Corp. (New York, NY)
- …on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention . + Inspire and lead by example, actively engaging with ... mindset, capable of co-leading a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin… more
- Dow Jones (New York, NY)
- …the role: Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion. This role requires a mix of ... adoption + Address customer concerns and challenges proactively to drive future retention and growth + Achieve individual revenue targets + Gather customer … more
- PVH Corp. (New York, NY)
- …on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention . + Inspire and lead by example, actively engaging with ... ambassador capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin… more
- Human Technologies Corporation (Utica, NY)
- …supplies are used per product specifications at each supervised site.2. Supports customer retention activities for assigned sites through proactive problem ... solving and effective customer communication.3. Provides On-the-Job-Training (OJT) skills training to employees and monitors performance to ensure employees are… more
- Datavant (Albany, NY)
- …productivity, quality assurance, employee management, and client relations. **You Will:** ** Customer Retention and Satisfaction** + Maintain customer ... retention and satisfaction at **95% or higher** by promptly addressing customer needs and proactively resolving potential issues. + Conduct account review… more
- Pixalate, Inc. (New York, NY)
- …RESPONSIBILITIES + Work with the executive team in setting a strategy to drive customer engagement, growth, and retention with a focus on churn reduction and ... experience in creating strategies, guidelines, and objectives to drive customer engagement, growth, and retention + How to lead a high-performing customer … more
- Justworks (New York, NY)
- …competing priorities and multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies + Aptitude to be consultative ... Customer Success Manager New York, New York Apply...and identifies customers that are at risk to initiate retention strategies proactively + Promotes new key products, benefits,… more