- Coinbase (Albany, NY)
- …supported. You will be responsible for the delivery and execution of customer support, monitoring service quality, and implementing process improvements to ensure ... collaborate with other global leaders, internal stakeholders to achieve a seamless customer experience and scale in a thoughtful, effective way. The role involves… more
- Stryker (Queens County, NY)
- …close profitable business and consistently exceed their performance objectives. ** Customer -oriented achievers.** Representatives with an unparalleled work ethic and ... customer -focused attitude who bring value to their partnerships. **Game...and auditory discrimination / memory, reading ability and memory retention **Mental requirements:** + Exercise discretion and independence when… more
- CoStar Realty Information, Inc. (NY)
- …new advertising and info subscriptions to new customers, growing existing customer revenues by up/crossing selling additional/other costar services and ensuring high ... levels of customer service and high renewal rates. The RD will...winning of new client relationships as well as the retention and growth of our current clients while getting… more
- Acxiom (Albany, NY)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... of related products, including accountability for client renewal and retention results. Ensures best practices are adopted for Acxiom...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Forrester (New York, NY)
- …their business on customer value and drives measurable impact on growth, retention , and advocacy as well as help demand and ABM leaders develop strategies that ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...encompass the entire customer lifecycle and the full range of buying motions… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary of Job The purpose of this ... for MTA's business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3rd Party Managed,… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …members + Active listening and recommend plans and enroll prospects based on the customer 's needs + Provide a positive customer experience with excellent ... to be enrolled properly and all internal external processes are followed + Update customer file in Case Tracker with summary of interaction + Interact with internal… more
- BioLife Plasma Services (Latham, NY)
- …meetings and participates in center staff meetings. Employee Recruitment and Retention : (5%) Responsible for providing feedback and developing employees in the ... in the evaluation and review of center staff. Ensures high levels of customer service and satisfaction. Meets and strives to exceed customer expectations.… more
- Everon (Albany, NY)
- …also responsible for developing district strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain. ... management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and… more
- Primo Brands (NY)
- …Responsibilities **Key Responsibilities:** + Create innovative approaches to customize customer selling stories, leveraging Sales Director expertise. + Successfully ... evaluate data analytics and aggregate findings to create impactful customer stories and solutions. + Lead and develop a high-performing team by managing and… more