- Suburban Propane (Malone, NY)
- … Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. ... sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining… more
- LiveRamp (New York, NY)
- …rapidly growing Customer Success team while delivering stellar outcomes in customer retention , revenue growth, and CSAT + Partner with cross-functional ... identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and… more
- Wolters Kluwer (New York, NY)
- …the health research and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring our clients achieve ... outcomes and long-term value from our platforms, which will drive long-term customer value and retention for our business. The Customer Success Director is a… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention . Takes care of inbound calls of a ... Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and… more
- Robert Half The Creative Group (New York, NY)
- …to foster client relationships and deliver business-driven solutions. * Expertise in customer retention strategies and account expansion. * Familiarity with ... Description We are looking for a dedicated Customer Success Manager to oversee and nurture a...The ideal candidate will have a strong background in customer success and account management, with a focus on… more
- Intuit (New York, NY)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Cornerstone onDemand (New York, NY)
- …customer support tools and data analysis to drive strategic initiatives and ensure customer satisfaction, retention , and success. **In this role you will ** + ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing...Set clear goals, monitor performance, and ensure high-quality, timely customer interactions. + **Operational Excellence:** Take ownership of support… more
- Broadcom (Melville, NY)
- …to influence strategy, build a global team, and make a direct impact on customer satisfaction, retention , and company growth. **What You'll Do** + **Lead with ... dynamic **Vice President of Services and Support** to lead our global customer success, professional services, and technical support functions within the software… more
- Wolters Kluwer (New York, NY)
- … service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not ... into a strategic value driver that improves retention , Net Revenue Retention (NRR) and customer lifetime value. This is a hybrid role and the person in this… more
- Citigroup (New York, NY)
- …US Marketing and Franchise Development (M&FD) organization drives all aspects of the customer lifecycle, from Acquisition to Engagement to Retention , across all ... Develop and refine the strategic vision and roadmap for new customer engagement and retention , aligned with overall business objectives and marketing goals +… more