- Lithia & Driveway (Albany, NY)
- …& phone skills within our Internet department to increase appointments, sales and customer retention . + Schedule solid appointments with customer call-ins, ... & Sat 8 am-3 pm If you are a customer service professional with great people and computer skills,...information to create a database for continual follow-up and retention + Build and maintain knowledge of product information,… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff...swimming and working with children * Strong leadership and customer service skills * Ability to communicate effectively and… more
- Lithia & Driveway (Wappingers Falls, NY)
- …& phone skills within our Internet department to increase appointments, sales and customer retention . + Schedule solid appointments with customer call-ins, ... Toyota Now Hiring BDC Administrators! If you are a customer service professional with great people and computer skills,...information to create a database for continual follow-up and retention + Build and maintain knowledge of product information,… more
- CVS Health (Albany, NY)
- …and other business objectives. Controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention , and ... manages a portfolio of client accounts, ensuring high levels of customer satisfaction, retention , and account growth. + Analyzes complex client data, account… more
- NoGood (New York, NY)
- …plan, and managed growth marketing campaigns for assigned brands that drives new customer acquisition, and customer retention , and increased brand awareness ... data to identify opportunities for testing and optimization across acquisition and retention channels. + Execute project plans and deadlines to achieve all marketing… more
- Dow Jones (New York, NY)
- …Strategy teams, responsible for driving financial oversight of pricing, packaging, customer acquisition, retention , and monetization for our suite of ... expertise with key metrics such as lifetime value (LTV), customer acquisition cost (CAC), churn, ARPU, and retention... customer acquisition cost (CAC), churn, ARPU, and retention dynamics. The candidate must have a track record… more
- CVS Health (Albany, NY)
- …. Develops and executes the renewal process ensuring appropriate margins and customer /membership retention targets are achieved. Prepares client for renewal by ... build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers… more
- Resideo (Melville, NY)
- …sales data to identify trends, opportunities, and areas for improvement 3. ** Customer Success & Retention ** 1. Cultivate strong relationships with existing ... contact for our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing partner accounts,… more
- Parity (New York, NY)
- … Customer Experience and service delivery operations including support tools + Drive customer retention and maximize customer satisfaction and expansion + ... services across North America. You will directly manage the (1) customer success, (2) customer support as well as the (3) measurement and verification teams.… more
- Ryder System (Binghamton, NY)
- …to gain insights into the business, processes and strategies to align with customer retention , all facets of operational excellence and metrics. This position ... successful and stable company. **Essential Functions** + Responsible for the customer relationship activities by providing quality customer interface, proactive… more