- FranklinCovey (Columbus, OH)
- …execution. + **Contribute to key initiatives** aimed at improving revenue generation, customer retention , and sales efficiency across the enterprise segment. + ... institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & … more
- Crown Equipment Corporation (Cincinnati, OH)
- …parts and develop relationships with Crown factory and outside vendors. + Enhance customer retention by monitoring customer satisfaction with parts support ... Parts Customer Care Rep Location: Cincinnati, OH, US, 45241...and by responding to customer concerns/requests. + Maintain direct contact with current and… more
- Crown Equipment Corporation (Stow, OH)
- …parts and develop relationships with Crown factory and outside vendors. + Enhance customer retention by monitoring customer satisfaction with parts support ... Parts Customer Care Representative Location: Stow, OH, US, 44224...and by responding to customer concerns/requests. + Maintain direct contact with current and… more
- Dodge Construction Network (Columbus, OH)
- …+ Generate high-impact product and feature launch campaigns that activate prospects and our customer base ** Customer Retention & Product Adoption** + Build ... Customer Success and Product teams to translate customer insights into playbooks that improve gross retention... customer insights into playbooks that improve gross retention and customer satisfaction **Measurement & Impact**… more
- NTT America, Inc. (Columbus, OH)
- …+ Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. + Present insights ... and deliver successful outcomes. + Proven track record of driving customer satisfaction, retention , and growth in a customer -facing role. **Skills:** +… more
- RELX INC (Dayton, OH)
- As a Save Desk Specialist, you will play a crucial role in our Customer Retention team. Your primary responsibility will be to manage customer cancellation ... sales, support, and marketing teams to ensure a cohesive strategy for customer retention and satisfaction. + Performance Metrics: Meet and exceed individual and… more
- UKG (Columbus, OH)
- …Improved Retention and Growth Data-driven interventions increase Net Revenue Retention (NRR) and Customer Lifetime Value (CLV). Strategic Differentiation ... driving digital engagement, AI-driven personalization, or automation programs that improve customer experience and retention . + History of applying intelligence… more
- Oracle (Columbus, OH)
- …dashboards and reports using BI tools to track key metrics such as customer churn, retention , engagement, and satisfaction. + Conduct deep-dive analyses to ... **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations… more
- Honeywell (Mason, OH)
- … customer support function at a senior level, you will contribute to customer loyalty, retention , and business growth. Your leadership and expertise will play ... As a **Sr Customer Support Management Professional** here at Honeywell, you...role will involve developing and implementing strategies to improve customer satisfaction, driving operational excellence, and optimizing resource allocation.… more
- UKG (Columbus, OH)
- …and helpful AI experience for customers. Customer Impact: Increased customer satisfaction and retention through timely, relevant, and personalized support. ... experience or insights initiatives that produced measurable improvements in customer satisfaction (CSAT/NPS), retention , or revenue growth. + Demonstrated… more
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