- TravelCenters of America (Westlake, OH)
- …exceed service area revenue targets through effective service mix, pricing, and customer retention strategies. + Profitability: Maintain or improve service ... Manager partners closely with Truck Service Operations Managers to drive customer satisfaction, safety, and profitability, while fostering a culture of… more
- Vestis Services (Cleveland, OH)
- …route representatives. Responsible for Territory service results, including but not limited to, customer retention , growth of the business, loss and ruin, piece ... opportunities for improvement. --Delivers and participates in training to ensure customer retention and service goals are met --Daily contact (via remote means)… more
- Wolters Kluwer (Columbus, OH)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- The Hertz Corporation (Cleveland, OH)
- …Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees ... to provide excellent customer service. Responsible for... service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and… more
- Dodge Construction Network (Columbus, OH)
- …approaches providing value-based data, best practices, and insights to customers to improve retention and customer experience. This is a full-time position and ... Customer Engagement Manager Location: Remote, United States **Description**...on objectives, tactics and timeliness to maximize growth and retention + Contact and secure upcoming renewals at least… more
- Renaissance (Columbus, OH)
- …consumer demands, business trends, regional issues, vertical factors, technology improvements). + Customer Retention : Leverages knowledge of customer loyalty ... (3+ years) + Track record of growing sales year-over-year and maintaining world-class customer retention + Considerable experience in a formal and/or informal… more
- Ryder System (Akron, OH)
- …proposal. Training of RSR in proper phone skills and marketing techniques + CUSTOMER RETENTION :Maintain a contact with the customers through multiple customer ... + SALES:Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess...in a price competitive market. Scheduling a time for retention visits to long term rental customers to ensure… more
- PNC (Kettering, OH)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue and deepening share...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Cengage Group (Columbus, OH)
- …outcomes. + Collaborate cross-functionally with marketing and implementation teams to design customer engagement strategies that drive adoption and retention . + ... Consistently achieve and exceed territory revenue and growth targets. Customer Success & Retention + Serve as a trusted advisor by deeply understanding … more
- Alamo Group Inc. (New Philadelphia, OH)
- …Plan, organize, direct, and control activities related to the market penetration and customer retention of the assigned territory. + Track industry trends, ... organize, direct, and control activities related to the market penetration and customer retention of the assigned territory. + Ability to track industry trends,… more