- Rubrik (Palo Alto, CA)
- …on opportunities to refine policies, processes and strategies that improve the customer experience, renewal and retention efforts. **Desired Skills & ... **Director, Renewals and Customer Success Operations** **Location: Palo Alto, CA. US**...success of our business. In this role, you will lead a team responsible for the entire renewal and… more
- Trellix (Sacramento, CA)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- Taco Bell (Fresno, CA)
- …Leadership, Performance Management, Operational Metrics, Talent Acquisition, People Development, Culture, Retention and also have some fun along the way. WHO YOU ... with a rapid and complex changing work environment. + Strong internal and external customer service focus. + Good Communicator and you can get your point across; and… more
- Rubrik (Palo Alto, CA)
- …brand credibility, and deepen relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference ... enterprises to simplify and secure their digital infrastructure. As **Sr. Manager, CXO Customer Advocacy** , you will shape and scale a global executive advocacy… more
- Intuit (Mountain View, CA)
- …**How you will lead ** * End-to-end ownership of capabilities to assess customer risk, spanning all product offerings to ensure a seamless experience across the ... a staff product manager on our team who would lead the transformation of how customers experience money products...controls, scale risk operation with AI and automation, reduce customer frictions, in service of our business growth strategy.… more
- Kuehne+Nagel (Tracy, CA)
- …trainings. + Manage and develop customer growth and stay on top of customer retention . + Drive maximization of profitability with a high focus on spot ... as needed, for up-to-date knowledge. + When assigned to customer implementations, as either support or lead ,...to customer implementations, as either support or lead , bring active involvement and ensure participation by OCC/RCC/OM,… more
- ManageCasa Inc. (San Francisco, CA)
- …ensure a smooth, successful onboarding experience. Your work directly impacts customer satisfaction, retention , and long-term product adoption. Key ... Customer Onboarding Specialist (Contractor → Part/Full Time) Location:...ResponsibilitiesOnboarding & Training + Lead onboarding sessions for new customers, including software walkthroughs,… more
- Honeywell (Torrance, CA)
- … customer support function at a senior level, you will contribute to customer loyalty, retention , and business growth. Your leadership and expertise will play ... operational excellence, cross-functional collaboration, and business growth. **KEY RESPONSIBILITIES** + Lead and manage the customer support team to ensure… more
- Wolters Kluwer (Sacramento, CA)
- …resolving intricate client issues while providing consistent and high levels of customer satisfaction and retention Travel Requirements: + 10-40% percent travel ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- DocMatter Inc. (San Francisco, CA)
- …platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and providing ongoing ... supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship Management: Build… more