- NextEra Energy (West Palm Beach, FL)
- … experience strategies to increase and improve service levels, customer retention ,efficiencies,and profitability across all business lines. Individuals ... lead the development, implementation, and ongoing management of customer...functionally and advocating for improvements and adoption of changesLeads customer retention initiatives across all business lines… more
- Jabil (St. Petersburg, FL)
- … accounts. + Interface and provide technical support on quality issues with the customer as needed. Recruitment and Retention : + Recruit and interview Quality ... with other internal support groups, regarding issues affecting manufacturing on global customer accounts What will you do? Employee and Team Development: + Identify… more
- Percepta (Melbourne, FL)
- …At Percepta, we bring first-class service across each market we support. As a ** Customer Care Representative II in Melbourne, FL** you'll be a part of creating and ... delivering amazing customer experiences, while also enjoying the satisfaction of being...under the direct supervision of the Team Leader/Assistant Team Lead and is responsible for providing a timely and… more
- NTT America, Inc. (Tallahassee, FL)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Walmart (Cocoa, FL)
- …a collaborative, people-first environment that drives associate engagement and retention . Champions change initiatives and collaborates across departments to drive ... Foster a collaborative, people-first environment that drives associate engagement and retention . Support efforts to lower turnover and promote career growth through… more
- The Hertz Corporation (Estero, FL)
- …Dollar, and Thrifty brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional recovery ... and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when… more
- Citigroup (Tampa, FL)
- The Incident Response Counsel ( Lead Counsel 2) is a senior level position responsible for providing Citi businesses and functions, including technology teams, with ... prevention and response in data privacy events, including investigations, customer and regulatory notifications, contractual obligations, and legal risk mitigation.… more
- Citigroup (Tampa, FL)
- Citibank, NA seeks an Engineering Senior Lead Analyst for its Tampa, Florida location. Duties: Create and deploy AI based Guardrail solution for Generative AI to ... and application security; Identify areas to reduce manual effort and increase Customer Experience, participate in end-to-end review of faults and work with multiple… more
- Truist (Orlando, FL)
- …suspicious activity through the transaction monitoring processes, and applicable record retention requirements mandated by BSA/AML laws and regulations. Work with ... of business, income methods, transaction activity and other information. 2. Ensure customer transaction activity is analyzed to ascertain legitimacy of the business… more
- ISC2 (Tallahassee, FL)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more