- LinkedIn (New York, NY)
- …Program (GCP) is expanding, and we're looking for a Senior Manager, GCP Audience Lead to shape how we engage, influence, and partner with CHROs, CPOs, and other ... and design programs that spark meaningful, strategic conversations. You will lead content and program strategy for our CHRO/CPO/CXO audience, creating high-impact… more
- JPMorgan Chase (New York, NY)
- …and get more from the brands they love. As a Vice President, Client Success Team Lead within Chase Media Solutions, you will report to the Head of Client Success and ... a team focused on maximizing revenue growth and retention through an engaging, consultative client experience for brands...the Client Success function for Chase Media Solutions + Lead a team of client success managers and associatesto… more
- Eliassen Group (New York, NY)
- **Marketing Automation Lead ** **New York, NY** **Type:** Permanent **Category:** Marketing **Industry:** Technology **Reference ID:** JN -122025-104634 **Date ... City We are seeking a passionate and technically skilled Marketing Automation Lead to design, execute, and optimize multi-channel CRM campaigns using Braze. This… more
- Snap Inc. (New York, NY)
- …and its AR glasses, Spectacles (https://www.spectacles.com/) . We are looking for a Lead , Revenue Growth to join Snap Inc's global Small and Medium Customers (SMC) ... organization. This role will lead and launch high-growth full funnel initiatives for brand...recommendations, influence decisions and priorities + Influence business plans, customer and market insights, and analyze effectiveness + Build… more
- PagerDuty (Albany, NY)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Wolters Kluwer (New York, NY)
- …Kluwer Health is reimagining how we serve our global customers. The **VP** ** Customer Service Operations** will architect and lead the transformation of our ... service" means in a digital, AI-enabled world, balancing operational efficiency with customer lifetime value, retention , and upsell potential. This role is not… more
- Wolters Kluwer (New York, NY)
- …of scalable customer success processes for enhanced customer experience that lead to customer product adoption, retention and expansion + Foster a ... the Role:** We are looking for a Director of Customer Success to lead a global ...and healthcare sectors. This role is pivotal in driving customer satisfaction, retention , and growth by ensuring… more
- NTT America, Inc. (Albany, NY)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Ivalua (New York, NY)
- …customer usage data and KPIs to proactively identify risks and opportunities. Lead initiatives to increase adoption, satisfaction, and retention . + Renewal ... with our customers, and driving strong adoption, satisfaction, and retention . With over 20 team members globally, the Americas... needs, influence product roadmap, and enhance the overall customer experience. Lead or contribute to special… more
- Cisco (New York, NY)
- …Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the US and Canada. ... the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Additional responsibilities include: + Lead , coach, and… more