- Amazon (New York, NY)
- …adoption, go live and insures we are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our ... growing services, leveraging native generative AI capabilities to improve customer and employee experiences. You will lead ...key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that… more
- Intuit (New York, NY)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... world for our employees, our customers and our communities. **The Role** ** Customer Success, Commercial Success, Distinctive Expertise and Focus on People:** +… more
- Kyndryl (New York, NY)
- …responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most ... ready to take on an exciting challenge as a Customer Partner with Kyndryl? We're looking for a dynamic...to closing deals and beyond. Not only will you lead one or more Portfolio or Strategic accounts, but… more
- Intuit (New York, NY)
- …and field teams. + Propose plays and initiatives to increase adoption, retention , and expansion across the customer lifecycle. **Leadership & Communication** ... **Overview** As a Group Manager of Customer Strategy & Operations, you will play a...Suite (IES - Quickbooks). **Responsibilities** **Strategic Program Leadership** + Lead the design and execution of operating mechanisms that… more
- SHI (Albany, NY)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Compass Group, North America (New Hyde Park, NY)
- …& Strategy** + Lead the Direct Account Management team with a focus on customer retention and growth. + Build and maintain relationships with CDC's Top 25 ... _growth_ . Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the _opportunity_ and innovation. Together, we'll… more
- Trellix (Albany, NY)
- …brand loyalty, turning customers into advocates. Own the strategy for increasing customer engagement, retention , loyalty, upsell and cross-sell through targeted ... **_Job Title:_** Senior Director, Customer Marketing **About Trellix** Trellix is a global...to the VP of Marketing & GTM, you will lead our strategy to turn customers into advocates by… more
- BJs Wholesale Club (Ithaca, NY)
- …Exhibit strong business acumen through strategic thinking and data-driven decision-making. + Lead through change: Model leadership competencies and act as a champion ... respectful team environment. Team Member Engagement: + Teach, coach, & lead : Support team development through training, feedback, and on-the-job coaching. Ensuring… more
- GE Vernova (NY)
- …success, and marketing teams for cohesive strategy execution. **Business Objectives:** + Own customer retention and ARR for the region. + Identify upsell ... and promote a safe working environment. **Organizational Evolution:** + Lead the evolution of the Regional Customer ...+ Lead the evolution of the Regional Customer Success organization and team capabilities. + Strengthen the… more