- RELX INC (New York, NY)
- …support science and healthcare to partner for a better world. About the role: The Customer Lifecycle & Retention Marketing Manager will drive engagement and ... channels by adapting journey paths to varied needs. Requirements + Experience in customer lifecycle, retention , or CRM marketing, especially with SaaS or… more
- SHI (Albany, NY)
- …- in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support Services & ... Software business. The Customer Success Manager will work closely with...Description** + Executing against given key performance indicators including customer retention , growth of customers business, and… more
- ASM Global (Buffalo, NY)
- …world-class service and strategic solutions resulting in increased customer retention and revenue. The Account Manager oversees customer ... us to make legends happen! THE ROLE The Account Manager will lead day-to-day operations for customer ...Account Manager will lead day-to-day operations for customer relationships with a focus on providing our customers/partners… more
- Dow Jones (New York, NY)
- **About the Role:** Dow Jones is seeking a performance oriented Retention Manager to support the goals of lowering subscription churn and improving customer ... develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service...for subscriber retention . + Collaborate with the Customer Service team to provide proactive updates on … more
- NBC Universal (New York, NY)
- …spin-off is expected to be completed during 2025. NBC News Group is looking for a Sr. Manager of DTC Retention & Engagement to help build and grow our NBC News ... marketing, product, editorial, and data teams to drive subscriber growth and retention and achieve key performance goals. Key responsibilities include: + Partner… more
- Capital One (Albany, NY)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where...Manage a portfolio of clients with key focus on retention , growth and risk management + Analyze the company's… more
- Comcast (New York, NY)
- …critical business challenges and evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a Senior Customer Success ... hands-on account management with mentoring responsibilities to ensure the retention , growth, and satisfaction of our clients. As a...growth, and satisfaction of our clients. As a Senior Customer Success Manager , you will serve as… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY - US) Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. COMPANY OVERVIEW At ... with our customers, and driving strong adoption, satisfaction, and retention . With over 20 team members globally, the Americas...growth we are looking for a proactive and motivated Customer Success Manager to join our growing… more
- Eileen Fisher (Irvington, NY)
- …hybrid position based in Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer ... You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of...retention and reactivation. + In partnership with Email Manager develop triggered lifecycle marketing campaigns (email, SMS, loyalty)… more
- Justworks (New York, NY)
- Customer Success Manager New York, New...multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies + ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...and identifies customers that are at risk to initiate retention strategies proactively + Promotes new key products, benefits,… more