- Book of the Month (New York, NY)
- We are looking for an ambitious Manager of Member Experience & Retention to help us improve retention and keep our member experience great. This is an ... a deep level of analytical iteration. About the Role You will support our retention and member experience initiatives by: + Reducing churn by analyzing past and… more
- Dow Jones (New York, NY)
- About the role: Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion. This role requires a mix of ... adoption + Address customer concerns and challenges proactively to drive future retention and growth + Achieve individual revenue targets + Gather customer … more
- Dodge Construction Network (Albany, NY)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
- MongoDB (New York, NY)
- …will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote ... targets + Build programs: Craft and execute initiatives sought to grow customer retention , expansion, satisfaction, and product adoption + Executive presence… more
- Omnicell (New York, NY)
- ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... quarterly business reviews and/or annual account reviews. **Responsibilities** + Drive retention and growth among our most valuable customers by understanding their… more
- Intuit (New York, NY)
- …critical component of the customer lifecycle and one of the biggest levers in customer retention . The ideal candidate will be a driving force in defining and ... powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and...Support that aligns with the broader company goals of customer engagement and retention . You will be… more
- Justworks (New York, NY)
- Customer Success Manager New York, New...multi-task + Demonstrated track record of a passion for Customer Success and driving retention strategies + ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...and identifies customers that are at risk to initiate retention strategies proactively + Promotes new key products, benefits,… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... team, while also overseeing strategic initiatives that drive adoption, retention , and long-term customer value. You'll help scale a customer -first culture… more
- SAP (New York, NY)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... are early in their career. **Who You'll Become** The Customer Success Manager (CSM) works directly with...journey with our solutions. The CSM works to increase customer satisfaction, retention , renewals, references, and upsells… more
- Confluent (Albany, NY)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention , and subscription expansion within our Public Sector organization. SCSMs provide thought leadership and actionable recommendations to… more