• Retention & Expansion (Cross-sell)…

    Grant Thornton (New York, NY)
    Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the ... Go-to-Market Experience Manager - Retention & Expansion in our...expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral… more
    Grant Thornton (07/24/25)
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  • Portfolio Retention Marketing…

    Carrington (Albany, NY)
    …* 5+ years of relevant experience in a marketing-related role, ideally in customer retention , required. * Previous experience using project management software ... **Come join our amazing team and work from home!** The Portfolio Retention Marketing Manager develops and manages portfolio retention strategies to retain… more
    Carrington (08/01/25)
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  • Customer Success Manager

    Comcast (New York, NY)
    … Manager , Customer Success, we are looking for a Customer Success Manager to promote the retention and success of our accounts. You will work with our ... DSP, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day point of...efforts. You will bring a consultative mindset to manage customer relationships across a variety of stakeholders, with an… more
    Comcast (08/03/25)
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  • Client Retention Specialist

    SCRAM Systems (Albany, NY)
    …* De-escalation of potential clients. * Provide an individualized experience for each customer as their relationship manager . * Maintain a detailed log of ... Job Summary: This position is for a qualified retention specialist/pipeline management individual that receives inbound and makes outbound telephone calls regarding… more
    SCRAM Systems (08/01/25)
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  • Account Manager , Corporate Subscriptions

    Dow Jones (New York, NY)
    About the role: Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion. This role requires a mix of ... adoption + Address customer concerns and challenges proactively to drive future retention and growth + Achieve individual revenue targets + Gather customer … more
    Dow Jones (06/17/25)
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  • Senior Field Sales Manager , Software…

    Wolters Kluwer (Albany, NY)
    …specific geography of states in the US + Partner closely with an assigned Account Manager to ensure customer retention /success and work together on new sales ... tech stack application + Work closely with the assigned Account Manager , Customer Service and Billing to solve billing/service issues that could affect… more
    Wolters Kluwer (07/24/25)
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  • Customer Success Manager

    Dodge Construction Network (Albany, NY)
    Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... realize value through their partnership with Dodgethroughtheirfirst-yearrenewa **l** .The Customer Success Managersupports the end-to-end customer experience… more
    Dodge Construction Network (07/23/25)
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  • Manager , Customer Success

    Justworks (New York, NY)
    Manager , Customer Success New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... owners, product and subject matter experts, and specialists in customer satisfaction and retention . You should be...needs. How You Will Do Your Work As a Manager of Customer Success Management, how results… more
    Justworks (07/15/25)
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  • Senior Manager , Customer Success

    MongoDB (New York, NY)
    …will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote ... targets + Build programs: Craft and execute initiatives sought to grow customer retention , expansion, satisfaction, and product adoption + Executive presence… more
    MongoDB (07/03/25)
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  • Customer Success Manager

    Omnicell (New York, NY)
    ** Customer Success Manager ** The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their ... quarterly business reviews and/or annual account reviews. **Responsibilities** + Drive retention and growth among our most valuable customers by understanding their… more
    Omnicell (08/01/25)
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