- Eileen Fisher (Irvington, NY)
- …hybrid position based in Irvington, NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to lead our customer ... You will play a critical role in shaping the customer journey, driving loyalty, and maximizing the ROI of...retention and reactivation. + In partnership with Email Manager develop triggered lifecycle marketing campaigns (email, SMS, loyalty)… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- Intuit (New York, NY)
- **Overview** As a Group Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across Intuit's ... and field teams. + Propose plays and initiatives to increase adoption, retention , and expansion across the customer lifecycle. **Leadership & Communication**… more
- Amazon (New York, NY)
- …adoption, go live and insures we are continuing to provide value as we increase retention and expand the customer 's footprint on AWS. The team guides our ... Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be...key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that… more
- Intuit (New York, NY)
- …you will drive experimentation, innovation, and data-driven decision-making to improve customer engagement, retention , and success across the Mailchimp ... implement frameworks** that measure and optimize the impact of Mailchimp's Customer Success programs-covering engagement, retention , and support effectiveness. +… more
- Price Chopper (Binghamton, NY)
- …all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to ... on bonus** Up to $1000 sign on bonus with retention agreement. **SUMMARY** Responsible to ensure each Front End...in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of… more
- Ryder System (Albany, NY)
- …clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- Cisco (New York, NY)
- …**Your Impact** We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across the ... Customer Success, Solutions Architecture, Professional Services) to include enterprise customer success practices focused on adoption, retention , upsell, and… more
- DoorDash (New York, NY)
- …clear performance and growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement. Drive user adoption and retention ... platform. You'll be responsible for overseeing strategic initiatives that drive adoption, retention , and long-term customer value across our VSB, SMB and… more
- Banco Popular Puerto Rico (New York, NY)
- …31, 2025 Location: New York, NY, US, 10004 Company: Popular Workplace Type: Hybrid Customer Insights and Marketing Manager Customer Insights and Marketing ... of Bank- and business-level goals, including those related to deposit gathering, customer acquisition and retention , deepening of relationships with customers,… more