- Citigroup (San Antonio, TX)
- …identity, and fraud loss analytics including optimizing strategy rules for improved customer experience for the Citi Retail Services portfolios. The Citi Cards Fraud ... business benefit and value (eg, loss avoidance, expense optimization, enhanced customer experience) + Introduce cutting-edge techniques via new tools and usage… more
- Citigroup (Irving, TX)
- …the design approaches and technologies utilized in your area. + Focus on the customer experience, the build and delivery processes and the problems to be solved. + ... all of the data including business goals, technical platform strategy, customer experience, maintainability. + Identify blocking issues and manage their resolution,… more
- IBM (Austin, TX)
- …for AI-ready data with the right buyers and experts, measured by new signings, retention rates, average customer value, absolute and trend NPS, market segment ... * Ability to critically craft and shape client journeys and customer experiences, throughout the marketing funnel. * Experience creating marketing business… more
- Navy Federal Credit Union (The Colony, TX)
- …initial training of team members + Administer budget, purchasing, tracking and records retention for business expenses + Lead team to achieve and maintain product, ... knowledge of retail banking industry best practices + Experience in member/ customer service operations + Experience in responding to requests regarding complex… more
- Zions Bancorporation (Houston, TX)
- …banking relationship. + Drive portfolio growth through strategic client engagement, retention , and expansion. + Source new business through referrals, internal ... credit structuring, and relationship management. + Excellent communication, negotiation, and customer service skills. + Proficiency with Microsoft Office and banking… more
- Houston Behavioral Healthcare Hospital (Houston, TX)
- …resolution issues of "high-risk" client problems or concerns to ensure retention of business and contract renewal. Works cooperatively with other departments: ... equivalent (preferred) Previous healthcare experience Self-starter, flexible, and excellent customer service. Benefits The company offers Medical, Dental, Vision,… more
- NRG Energy, Inc. (Houston, TX)
- …engagement, HR Projects/Programs and initiatives, compensation, workforce planning and retention , recruiting, as well as subject matter expertise relative to ... goals. + Manage and implement special projects as assigned. + Provide positive customer service by responding to employees and managers on HR related questions.… more
- ZOLL Medical Corporation (Dallas, TX)
- …disciplinary action as appropriate. + Participate in the interviewing, hiring, and retention of highly engaged and diverse employees. + Set a professional example ... a dynamic environment + Excellent organizational skills, attention to detail, and customer service orientation Travel Requirements + Ability to travel 40-60% of… more
- Pinnacle Logistics (Houston, TX)
- …culture of continuous improvement and learning to drive thought leadership and high customer service levels while driving to a low-cost operating model * Assist ... Senior management in developing and implementing programs to increase staff retention * Direct and implement strategic corporate and local initiatives * Direct and… more
- Academy Sports + Outdoors (Katy, TX)
- …a collaborative environment + Excellent organizational skills + Strong internal customer service orientation; team member advocate + Demonstrated ability to interact ... employees to improve work relationships, build morale, and increase productivity and retention . + Provides HR policy guidance and interpretation. + Supports salaried… more