- Intuit (San Diego, CA)
- …their needs from a broader perspective* **Drives strategic thinking to optimize customer success** , product, and marketing efforts (inclusive of ... **Overview** Intuit is seeking an experienced CX leader to lead the Customer Success Assisted Services Growth team within Intuit's Consumer Ecosystem (TurboTax,… more
- McAfee, Inc. (San Jose, CA)
- …that span the entire subscriber journey-from onboarding and engagement to retention and monetization. The ideal candidate brings strong leadership skills, deep ... lifecycle marketing expertise, and a collaborative mindset to drive meaningful...and mentor a team that executes lifecycle journeys across customer segments and stages. + Prioritization & Governance: +… more
- Datavant (Sacramento, CA)
- …productivity + Influence internal stakeholders across Product, Engineering, Data Science, and Marketing to deliver exceptional customer experiences + Serve as a ... our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team supporting our Life Sciences… more
- Lumen (Sacramento, CA)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small and ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- J&J Family of Companies (Irvine, CA)
- …a 50+ person call center team to improve customer experience and reduce customer effort to drive client value, retention and growth. . Creates comprehensive ... Johnson & Johnson MedTech is currently seeking a Senior Customer Support Analyst to join the Aesthetics and Reconstruction...+ Bachelor's degree in business, analytics, Finance, Sales & Marketing , Contracting or related field of study. + Minimum… more
- Astellas Pharma (San Francisco, CA)
- …Candidates interested in remote work are encouraged to apply. **Purpose:** The Customer Insights Lead will be fully dedicated to a priority program within ... impact. This individual will collaborate across Operations, Product, Business Development/ Marketing , and clinical functions to guide evidence-based decision-making and… more
- Microsoft Corporation (Mountain View, CA)
- Are you passionate about driving incredible customer journeys? Global Marketing Engines and Experiences (E&E) provides the foundation for all Marketing ... goals. You will influence with data, guiding stakeholders toward a unified, customer -centric approach, partnering closely with our product marketing teams on… more
- British Swim School (Sunnyvale, CA)
- …Palo Alto Deck Ambassadors at British Swim School of Palo Alto run efficient customer service and site operations focused on retention of families through ... and Abilities + Enthusiastic, assertive personality with strong relationship and customer service skills. + Effectively communicate with customers and employees,… more
- Robert Half Office Team (Solana Beach, CA)
- …temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support ... in Solana Beach, CA is looking for a dynamic Customer Success Manager to lead and build strong, long-lasting...ideal candidate is passionate about delivering exceptional service, driving retention , and identifying areas for client growth. If you… more
- McAfee, Inc. (San Jose, CA)
- …**_6. Measurement & Reporting_** + Collaborate with analytics and finance to define marketing KPIs (eg, CAC, ROAS, retention , attribution accuracy). + Support ... for a leader to lead the MarTech product team. Marketing Technology is a fast-evolving space that blends technical...+ Evaluate, implement, and manage tools such as: + ** Customer Data Platforms (CDPs)** - eg, Segment, mParticle +… more