- Healthfirst (Enfield, NY)
- …membership growth by acquiring new members while also meeting aggressive retention targets. + Work directly with community-based organizations, providers, sales ... are guided by member needs and preferences. + Ensure a superior customer experience through consistent and timely service, follow-up, and plan benefit reviews.… more
- EMCOR Group (New York, NY)
- …retention , etc. + Manage technician/office employees. + Focus on client retention . Maintain customer satisfaction by providing efficient and courteous ... our solutions to the client. + Facilitate communication between customer and account manager as needed. + Assist the...do not reach out to individuals to help with marketing or other similar services. If an individual is… more
- ICW Group (NY)
- …loss frequency and severity for profitability, and rating plans/modifications for renewal retention . This role exists to ensure that the Company's marketing ... exhibiting, special events and lead generation follow up. + Manages marketing research to help identify opportunities for management, product enhancements, new… more
- Vontier (Albany, NY)
- …executives, decision makers, and influencers. . Collaborate with internal teams, including marketing , product, and customer success, to ensure customer ... . Identify and prioritize new business opportunities by analyzing market trends, customer needs, and competitor activity. . Identify leads by following up on… more
- Citigroup (New York, NY)
- …the vision, prioritize features, and deliver solutions that empower data-driven marketing , sales, and customer success efforts. **Key Responsibilities:** ... as the primary liaison between business stakeholders, data science teams, engineering, marketing , and customer success teams. + Gather and prioritize… more
- Compass Group, North America (Valhalla, NY)
- …patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention , strong employee relations, ... unit Maintains and supports client satisfaction at a level that ensures account retention Administers required client/ customer surveys and responds in a timely… more
- American Express (New York, NY)
- …& targeted engagement model. PSMs are the face of our business to our customer base and are individual contributors responsible for meeting goals associated with our ... role requires close collaboration with Support, Implementation, Sales, Product, Marketing , Industry Development, Engineering, Data, Finance, and Strategic Partnerships… more
- Broadridge Financial Solutions (New York, NY)
- …measurable business impact. + Client escalations are resolved effectively, enhancing customer satisfaction and retention . + Cross-functional teams are aligned ... partner, you will drive innovation and growth for our market-leading digital marketing and financial literacy platform. Reporting to the VP of Product, you… more
- ICW Group (NY)
- …main point of contact for agents and brokers. Overseeing both underwriting and marketing initiatives ensures you grow to become your agents' business partner. You ... and severity for profitability, and rating plans/modifications for renewal retention . This role exists to ensure that the Company's.... This role exists to ensure that the Company's marketing and producer management objectives are met, through the… more
- Wolters Kluwer (Albany, NY)
- …the entire team * Support the sales region in complex sales taking part in customer calls/meetings * Together with the Marketing Director, define the local go to ... the Americas regional go-to market strategy in cooperation with marketing and manages the full sales cycle from lead...existing clients that results in high client satisfaction & retention rates while establishing specific revenue growth plans for… more