- MongoDB (New York, NY)
- …will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote ... working with multiple teams on a regular basis (Sales, Marketing , Support, Product, etc.) and helping to build the...Build programs: Craft and execute initiatives sought to grow customer retention , expansion, satisfaction, and product adoption… more
- DoorDash (New York, NY)
- About the Team The mission of our Consumer Retention Marketing team is to build lasting relationships with our customers as soon as they engage with DoorDash by ... that are relevant to them. Within the broader Consumer Retention Marketing team, the Consumer Promotions Strategy...through testing and experimentation, informed through ongoing analysis of customer data. You will report to the head of… more
- Latham, The Pool Company (Latham, NY)
- …Some of What You Will Do: + Position is focused on four key areas, Customer onboarding, Customer Success and Retention , Improving Customer Experience, ... customers to monitor, report and close leads. + Collaborate with marketing to drive customer participation in various Latham programs. + Support the new… more
- Pixalate, Inc. (New York, NY)
- …RESPONSIBILITIES + Work with the executive team in setting a strategy to drive customer engagement, growth, and retention with a focus on churn reduction and ... standards + Collaborate with other teams including Sales and Marketing to create and optimize strategies for upsell and...experience in creating strategies, guidelines, and objectives to drive customer engagement, growth, and retention + How… more
- SAP (New York, NY)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... their business journey with our solutions. The CSM works to increase customer satisfaction, retention , renewals, references, and upsells for Cloud products… more
- Confluent (Albany, NY)
- …Customer Success Manager (SCSM) will play a key role in driving customer success, retention , and subscription expansion within our Public Sector organization. ... customer executive engagement and help arrange for executive invites to headquarters, marketing , and customer engagement events **What You Will Bring:** +… more
- Justworks (New York, NY)
- …& Operations not as a back-office function, but as a force multiplier for growth, retention , and customer success. What You Will Work On Customer Lifecycle ... & Retention Strategy + Define and optimize customer success engagement models, lifecycle journeys, and team structures...handoff, play eligibility, and ROI tracking. + Partner with Marketing to support the expansion and retention … more
- Pixalate, Inc. (New York, NY)
- …member of our executive team, responsible for overseeing and optimizing our Sales, Customer Success, and Marketing functions. This role requires a unique blend ... efficiency. Key Responsibilities Operational Leadership + Lead and optimize Sales, Customer Success, and Marketing operations to achieve aggressive growth… more
- Rubrik (Albany, NY)
- …enterprises to simplify and secure their digital infrastructure. As **Director, CXO Customer Advocacy** , you will shape and scale a global executive advocacy ... relationships with enterprise accounts. You will lead flagship programs including Customer Advisory Boards, Executive Reference coverage, and a new Executive… more
- New York State Civil Service (Albany, NY)
- …NYSIF's mission across multiple departments. This role will be part of the communications, marketing , and customer service team. The ideal candidate will be a ... No Agency Insurance Fund, State Title Communications and Event Coordinator ( Customer Service Program Specialist 1) Occupational Category Other Professional Careers… more