- SAS Shoemakers (San Antonio, TX)
- …our email marketing programs. You'll play a key role in deepening customer relationships, increasing retention , and driving revenue across both eCommerce and ... Position Summary: SAS is seeking a data-driven and creative Email Marketing Manager to help grow our direct-to-consumer business by owning and optimizing… more
- Public Storage (Plano, TX)
- …personalized offers. + **Cross-Functional Collaboration** + Work closely with Product, Digital Marketing , Analytics, Field Operations, and Customer Care to embed ... York Stock Exchange. **Job Description** As an industry innovator and customer -centric company, Public Storage leverages data, technology, and personalization to… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Director Leasing and Marketing position is responsible for managing a performance-based lease administration system of the HM MOB ... lease obligations and opportunities are addressed. The Director Leasing and Marketing position negotiates leases, licenses, subleases, and other real estate related… more
- Highmark Health (Austin, TX)
- …plan that will effectively meet the needs of the corporation. Responsible for retention and profitability of the block, for renewing groups. Assesses group insurance ... of business. This includes creating and achieving a sales plan which includes retention of existing business and the profitability of existing and new business. +… more
- American Heart Association (Dallas, TX)
- …expert (SME) for member relations including member experience, satisfaction, and retention efforts. A primary responsibility is leveraging member programs and ... not limited to digital interface to significantly impact membership growth and retention and member engagement and satisfaction. Working closely with the OSO… more
- PagerDuty (Austin, TX)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... as sales, marketing , product, and engineering, to ensure a cohesive customer experience. Process Improvement / Managing Workload: + Establish a rhythm of the… more
- Sage (Austin, TX)
- …regular Risk meetings * Create and manage follow-up actions of yourself, others and the customer * Manage customer retention plans * Engage with customers ... manage the lower tier customers with the support of marketing and other Inventory Planner teams. * Establish a... Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention * An… more
- AireSpring (Dallas, TX)
- …metrics and proactively address issues. + Develop and execute strategies to increase customer retention and reduce churn. + Identify upsell and cross-sell ... relay customer feedback and advocate for product improvements. + Collaborate with marketing to develop customer success stories and testimonials. + 3+ years… more
- Mass Markets (Killeen, TX)
- …knowledge articles to achieve first contact resolution and aides in policyholder retention + Documents ancillary business and/or customer interaction information ... ourselves as a trusted partner in the industry. We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and… more
- SCI Shared Resources, LLC (Houston, TX)
- …higher customer satisfaction and improve NPS and relevant scores. + **Improve Customer Retention ** : Address customer journey pain points and design ... across all channels. **MINIMUM REQUIREMENTS** **Education** + A bachelor's degree in customer experience, UX design, psychology, marketing , or a related field… more