- Mass Markets (Killeen, TX)
- …knowledge articles to achieve first contact resolution and aides in policyholder retention + Documents ancillary business and/or customer interaction information ... established ourselves as a trusted partner in the industry. We are hiring insurance customer service agents to support inbound customer service, help desk, and… more
- Comerica (Dallas, TX)
- … strategies to improve profitability and/or reduce expense, and to enhance customer retention and acquisition. Define, measure and manage product risk. ... product(s) is relevant, sold properly, and is managed to a positive customer experience as it relates to sound infrastructure and integrity levels. Responsible… more
- Confluent (Austin, TX)
- …Customer Success Manager (SCSM) will play a key role in driving customer success, retention , and subscription expansion within our Public Sector organization. ... customer executive engagement and help arrange for executive invites to headquarters, marketing , and customer engagement events **What You Will Bring:** +… more
- Academy Sports + Outdoors (Katy, TX)
- … Marketing Team is looking for a Senior Specialist to grow our customer marketing function. This role will be responsible for coordinating CRM specific ... Analytics and Business Intelligence Tools) Responsibilities: + Implement and execute marketing efforts for the retention programs, working cross-functionally… more
- Datavant (Austin, TX)
- …productivity + Influence internal stakeholders across Product, Engineering, Data Science, and Marketing to deliver exceptional customer experiences + Serve as a ... our bold vision for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team supporting our Life Sciences… more
- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate I is a customer -facing role that ensures our small and ... leveraging their current Lumen solutions. **The Main Responsibilities** * Implement ** customer success plans** using standardized journey templates to set … more
- Ryder System (Houston, TX)
- …here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible for the ... assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including Full-Service Lease, Programmed… more
- KPS Global, LLC (Fort Worth, TX)
- …+ Lead and direct cross functional leaders and teams in manner that fulfills customer satisfaction and achieves customer retention + Provide assistance to ... on growing its Innovation capabilities and an unyielding commitment to customer satisfaction, KPS Global designs, manufactures, installs, and services unparalleled… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE REPRESENTATIVE (PART-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... business prospects in order to provide product and pricing recommendations. Energy customer care representatives are responsible for all aspects of the sales cycle… more
- SitusAMC (Dallas, TX)
- …and revenue targets. The Director will play a key role in driving customer success, maximizing platform retention , and fostering new business opportunities. ... + Partner with marketing , and other department leads to align on customer needs and deliver tailored solutions. + Conduct regular business reviews with clients… more