- University of Rochester (Rochester, NY)
- …and plans in a professional, self-directed manner to ensure and promote customer satisfaction and retention . **ESSENTIAL FUNCTIONS** With general direction of ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- MSC Industrial Supply Co. (Plainview, NY)
- …+ Proactively identify churn indicators and implement interventions to safeguard retention and customer satisfaction. + Negotiate and renew agreements ... exceeding $250K in potential revenue** , driving profitable growth through customer analysis, strategic account planning, and value realization. This role focuses… more
- Hartwick College (Oneonta, NY)
- …student accounts operations, emphasizing a student-centered approach to service and customer experience. Reporting directly to the Vice President for Enrollment ... aid distribution, revenue management, and compliance, while supporting student recruitment and retention efforts. This position is a key member of the Enrollment… more
- MSC Industrial Supply Co. (Rochester, NY)
- …and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. **DUTIES AND RESPONSIBILITIES** + ... relationships with customers at both functional and executive levels to ensure retention , satisfaction, and alignment with current and future needs. + Develop and… more
- Hoselton (East Rochester, NY)
- …with customers and explain the work performed + Ensure high levels of customer satisfaction and retention **Qualifications** + Previous experience as a Service ... **ID:** 970 Description **Hoselton Toyota, Inc.** **is seeking an experienced and customer -focused Service Advisor to join our dealership team! In this role, you'll… more
- ASM Global (Buffalo, NY)
- …providing our customers/partners world-class service and strategic solutions resulting in increased customer retention and revenue. The Account Manager oversees ... orders from start to finish to ensure completion, accuracy, and customer satisfaction. ESSENTIAL DUTES AND RESPONSIBILITIES The Account Manager plays a vital… more
- Zurich NA (New York, NY)
- …drive profitable growth, and improve technical excellence, customer satisfaction and retention . Acts as an account representative by handling customer ... inquiries and following customer protocols. + Increasing customer satisfaction and retention by building lasting... protocols. + Increasing customer satisfaction and retention by building lasting relationships with our customers' and… more
- Paylocity (Rochester, NY)
- …Manager Ops play a pivotal role in ensuring client satisfaction and retention . They develop strategies to effectively address issues, proactively service highly ... HCM platform and products, and a deep commitment to providing outstanding customer service. This role requires a unique balance of leadership, technical expertise,… more
- JB Hunt Transport (Falconer, NY)
- …assigned fleet operations, including, but not limited to driver board coverage, customer service, safety, compliance, driver retention , and employee scorecard ... revenue and costs through effective budget analysis, and prioritizes customer satisfaction through problem-solving, communication, and relationship building. The… more
- PVH Corp. (New York, NY)
- …on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention . + Inspire and lead by example, actively engaging with ... mindset, capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin… more