- H&R Block (New York, NY)
- …primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client Service Professionals ... to detail that will warrant a high level of client satisfaction while achieving retention of clients and additional referrals. It would be even better if you also… more
- Resource Center for Independent Living (Utica, NY)
- …and co-workers. + Provide ongoing advocacy and support to ensure long-term job retention and to facilitate career growth. + Provide accurate, detailed, and timely ... in lieu of higher education. Knowledge, Skills & Abilities: + Excellent customer service and decision-making skills. + Excellent communication skills, both verbal… more
- Lovingly (Hopewell Junction, NY)
- …Every job posting demands "5+ years in [specific domain]." Every role screams " specialist only." Every interview ends with "we need someone more focused." But you ... perform the repetitive execution. You might spend Monday designing AI customer experience systems that Claude will operate, Tuesday building marketing automation… more
- City of New York (New York, NY)
- …in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to ... optimize the Energy Management Applications. - Documentation & Knowledge Retention : Maintain comprehensive documentation for system updates, modifications, and best… more
- The Albany Auto Group (Latham, NY)
- …and comfortable shopping and service experience. We pride ourselves on excellent customer interaction and satisfaction! The Audi Brand Specialist will ... of products electrified by 2025. As an "Audi Brand Specialist " you will be an ambassador for Audi new...will also maintain contact with existing customers to ensure retention and confirm satisfaction. Sales employees are paid an… more
- Resideo (Melville, NY)
- …sales data to identify trends, opportunities, and areas for improvement 3. ** Customer Success & Retention ** 1. Cultivate strong relationships with existing ... We are seeking a proactive and detail-oriented Partner Success Specialist to serve as a key liaison between our...our Partner Account and will be critical in driving customer satisfaction, operational efficiency, and sales growth by managing… more
- Zurich NA (New York, NY)
- …claims value-added services, drive profitable growth, and improve technical excellence, customer satisfaction and retention . Acts as an account representative ... inquiries and following customer protocols. + Increasing customer satisfaction and retention by building lasting...applying discretion within authority limits in order to resolve customer issues. + Provide specialist advisory support… more
- City of New York (New York, NY)
- …of foster homes is critical to the foster care system. The Foster Care Outreach Specialist in the Office of Foster Parent Recruitment and Support (OFPRS) works as an ... based on the agencies' performance and organizational structure. The Foster Care Outreach Specialist will be responsible for, but not limited to, the following: -… more
- M&T Bank (Williamsville, NY)
- …Bank products or services to suit the needs of customers while contributing to customer retention and expanding their overall relationship with the Bank. + ... customer needs on inbound and/or outbound calls and refers complex customer needs to the appropriate specialist . **Primary Responsibilities:** + Identify… more
- New York State Civil Service (Albany, NY)
- …multiple departments. This role will be part of the communications, marketing, and customer service team. The ideal candidate will be a highly organized problem ... employment verifications. Additional Comments Official Civil Service title: Public Information Specialist 1.Please note, the salary posted reflects the hiring rate… more