- S&P Global (New York, NY)
- …hard-working and the work changes daily. You are responsible for a successful customer journey and touch points that create long term client engagement, driving ... adoption, retention , user/usage growth and supporting strategic objectives on the...will prepare you for relationship management, sales or product specialist roles. **Responsibilities:** * Monitor all client inbound requests… more
- Cardinal Health (Albany, NY)
- …in problem-solving, research and problem/dispute resolution **_Job Summary_** This position is a customer care specialist on the customer service team ... Rotating Saturdays 10AM-2PM EST (as frequent as business needs dictate)** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service… more
- City of New York (New York, NY)
- …of Homeless Services (DHS) is recruiting for two (2) Caseworkers to function as Customer Service Representatives who will: - Answer customer calls and provide ... answers to their questions and concerns. - De-escalate situations involving dissatisfied customer , offering assistance and support. - Identify customer 's needs,… more
- City of New York (New York, NY)
- …of Homeless Services (DHS) is recruiting one (1) Caseworkers to function as a Customer Service Representative, who will: - Answer customer calls and provide ... answers to their questions and concerns. - De-escalate situations involving dissatisfied customer , offering assistance and support. - Identify customer 's needs,… more
- Wolters Kluwer (Albany, NY)
- …with Account Executive to complete annual account reviews with customers to facilitate customer retention . + Works with Account Executive to transition customers ... from contract-signing to post-sale support with a Customer Success Specialist . + For high strategic...of leads identified and communicated to Account Executive + Customer satisfaction scores and retention rates +… more
- City of New York (New York, NY)
- …capacity. Under the supervisory direction of the Associate Benefits Opportunity Specialist I, with some latitude for independent judgment and decision making, ... the Benefit Opportunity Specialist (BOS) is responsible for providing various functions of...assistance and other related services; emphasize the engagement and retention aspect; answers questions concerning status of applications and… more
- Healthy Kids Programs (Fishkill, NY)
- …planning). + Own and evolve compensation, benefits, and incentive systems that support retention and performance. + Champion and embed a culture of high performance, ... support scale without complexity. + Use data to drive insights around employee retention , engagement, and organizational health. + Lead the HR team in managing the… more
- Penske (West Babylon, NY)
- …Human Resources Manager and is an Individual Contributor.** **Major Responsibilities:** ** Retention and New Associate Experience** * Administer and facilitate the ... associate feedback, etc. * Identify and propose solutions to address local retention challenges in collaboration with your Area Human Resources Manager and District… more
- TD Bank (New York, NY)
- …creates and delivers business cases to achieve strategic business results (acquisition, retention , customer experience, engagement and market share) + Supports ... assigned Lockbox services and programs including features, benefits and characteristics that meet customer needs and are priced to meet the Bank's profit and loss… more
- Trinity Health (Albany, NY)
- …and/or diagnostic tests. + Obtains pre-authorizations for diagnostic testing for specialist office visits as assigned. + Obtains referrals for specialist ... and other computer applications + Demonstrated experience with delivering successful customer service + Demonstrated experience with handling multiple priorities in… more