- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Pearson (Albany, NY)
- …market. This role leads product strategy, planning, and execution to achieve sales , market reach, and customer satisfaction goals. **Key Responsibilities** + ... launch new products/services and manage end-of-life for aging/non-performing products. **Voice of the Customer ** + Serve as the primary advocate for the customer … more
- ThermoFisher Scientific (Pearl River, NY)
- …assigned areas. Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities. + Drive ... and safer. **Location/Division Specific Information** This role is site-based, supporting our customer located in Tarrytown, NY. The position may also be responsible… more
- American Express Global Business Travel (Albany, NY)
- …an inclusive and collaborative culture where your voice is valued. The Customer Success Specialist position is responsible for the ongoing management and growth ... and consultative skills. + Drive growth and develop innovative customer focused solutions. + Increasing profitability by proactively identifying delivering… more
- EMCOR Group (Rochester, NY)
- …new construction, renovation, and retrofit projects. **Job Title:** Residential Customer Service Representative **Job Summary:** The primary responsibilities of this ... position include: customer communication, planning, dispatching, use of company software systems,...+ Give out purchase orders as needed + Schedule sales appointments with customers and track sales … more
- Comcast (New York, NY)
- …strategies, connecting media investments to measurable outcomes. You will collaborate with sales , account management, and customer success to identify growth ... it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can… more
- SHI (Albany, NY)
- …**Job Summary** The Microsoft Digital Innovation Group (MDIG) is centered on pre- sales consultative guidance, emphasizing added value, a customer first approach, ... use cases to drive professional services engagements, licensing upsells, and customer adoption + Deliver Microsoft Partner-led pre- sales engagements around… more
- CRST (Amherst, NY)
- …for responding to and/or managing inquiries, complaints, and feedback from customer accounts. This may include providing support through various channels, such ... social media. They must be able to communicate effectively, understand the customer 's needs, and provide solutions or information promptly. Additionally, they may… more
- Datavant (Albany, NY)
- …realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business ... model and our focus on a "land and expand" strategy, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our… more
- Amazon (New York, NY)
- …AI for their business with robust storytelling. Key job responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center, a group of ... AI lifecycle from ideation to enterprise-wide adoption. * Develop bar raising AI customer stories that showcase how AWS customers are delivering value on AWS and… more