- GitHub (CA)
- …& Support team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, ... build and deploy solutions to simplify the Customer Support Troubleshooting process and help our Engineering and...Engineering and Product Teams remove the root causes of Customer Support Issues. This role may require working non-standard… more
- Cisco (San Jose, CA)
- …is responsible for overseeing the operational infrastructure and delivery of Splunk's SaaS customer facing systems. As a Senior Manager of TechOps, you'll lead ... Splunk is looking for a Senior Manager to provide day-to-day leadership in our...Work with your peers across the organization to handle customer escalations, incidents, or dependent release activities + Act… more
- Intuit (San Diego, CA)
- …a critical role in driving adoption, deepening engagement, and increasing average revenue per customer (ARPC). We are seeking a Senior Marketing Manager, AI and ... prioritize, and deliver personalization and AI-driven use cases that improve customer experiences and drive measurable business impact across the QuickBooks… more
- Essel (Downey, CA)
- …solutions and providing top-tier equipment to meet the needs of our diverse customer base. Position Overview: The Senior Mechanical Engineer plays a crucial ... using CAD software, ensuring adherence to industry standards and customer specifications. + Generate detailed engineering drawings and documentation, including… more
- TE Connectivity (San Jose, CA)
- …high speed connectivity solutions for the large-scale AI/Cloud hyperscalers and data centers. The Customer Program Manager (CPM) is a senior and a pivotal role ... that has high visibility with the customer , and internally with senior executive team, engineering, product management, project teams, Sales, FAE, specifically… more
- Intuit (Mountain View, CA)
- …the global technology platform dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and ... experience will be considered. **How you will lead** The Senior Staff Product Manager for Customer Support will be tasked with end-to-end ownership of the… more
- Amazon (Santa Clara, CA)
- Description Amazon is seeking a Senior Supply Chain Manager with a statistical and analytical know-how, strong delivery record and proven project management ... developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team… more
- Oshkosh Corporation (Sacramento, CA)
- …mission of supporting waste warriors and keeping communities safe and clean.** The Senior Field Service Technician will be responsible for traveling to dealer and ... customer sites within their assigned territory (truck end users)...also be responsible for preforming diagnostics and repairs at customer sites throughout the US and in some cases… more
- Amazon (Santa Clara, CA)
- …Research and development of LLM-based chatbots and conversational AI systems for customer service applications. - Design and implement state-of-the-art NLP and ML ... engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. - Develop and implement strategies for data collection,… more
- Intuit (San Diego, CA)
- …and establish trust. + **Experience** : 5+ years of experience in a senior level customer -facing role, ideally within a sales, business development, or ... **Overview** We're seeking a driven and empathetic Principal, Lighthouse Customer Engagement Manager to join our growing team. You'll...up the phone, you have a knack for understanding customer needs, and you thrive on exceeding goals. **What… more