- The Hertz Corporation (Austin, TX)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most… more
- L3Harris (Greenville, TX)
- …+ Ensuring life-cycle process adherence + Risk identification and management + Customer and Senior Leadership interaction + Overall program coordination during ... Engineer (PE) is responsible for the needs of a platform within the Senior Leadership Communication (SLC) program. The PE has technical authority from Engineering… more
- NTT America, Inc. (Austin, TX)
- …and exceeding sales and financial goals. + Advanced ability to develop meaningful customer relationships up to senior leadership levels. + Excellent presentation ... sales and financial goals. + Advanced in developing and encouraging meaningful customer relationships up to senior leadership level. + Advanced proficiency… more
- Amazon (Austin, TX)
- Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer service, where every interaction is intuitive, ... - Leads with deep empathy for our customers, our customer service associates, and team members. - Ensures creative...in the life The role involves close partnership with senior product managers, tech leaders, and partner teams to… more
- Houston Methodist (Sugar Land, TX)
- …or other specialized department related protocols with an emphasis on high level customer service. The Senior Imaging Representative position serves as a liaison ... At Houston Methodist, the Senior Imaging Representative position is responsible for performing...department knowledge and critical thinking skills. Answers and triages customer calls and questions. + Performs more complex processes… more
- NTT America, Inc. (Austin, TX)
- …Delivery, Account Management, or Project Management experience 2. Experience engaging with senior customer management 1. Project scoping, estimating and planning ... responsible for managing the day-to-day delivery both facing the customer and internally: Customer Facing: The SDM works directly with customers to ensure… more
- Amazon (Austin, TX)
- …teams and their outbound functions - Track record of building rapport with senior customer executives (eg CEO, CIO, CTO), building close relationships, and ... build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments...winning new customer segments and growing existing customer segments for the long term. As a self-starter… more
- TD Bank (Dallas, TX)
- …retention, customer experience, engagement and market share) + Supports Senior Management as a subject matter expert for the product(s) portfolio through ... this role. **Line of Business:** Product Management **Job Description:** The Lockbox Senior Product Manager is responsible for overseeing the management of the… more
- Capital One (Plano, TX)
- Senior Software Engineer, Full Stack Do you want to work for a tech company that writes its own code, develops its own software, and builds its own products? We ... experiment and innovate leveraging the latest technologies, engineer breakthrough customer experiences, and bring simplicity and humanity to banking. We make a… more
- L3Harris (Greenville, TX)
- …+ Ensuring life-cycle process adherence, + Risk identification and management, + Customer and Senior Leadership interaction, + Overall program coordination ... Demonstrated Executive Level Interaction and Communication (including internal and Customer stakeholders) Preferred Additional Skills: + Intelligence Surveillance and… more