- Capital One (Richmond, VA)
- …be responsible for researching, analyzing, and offering regulatory guidance on high-risk customer complaints to support the Customer Advocacy Office (CAO) team ... including communication from/to regulators, agents, and customers, and analyzes how customer accounts were serviced. This role involves analyzing complaints for… more
- CARMAX (Richmond, VA)
- …in modernizing our digital and analytical infrastructure to support our customer -centric experience. Whether that be through building machine learning vehicle ... to enable our continued success. As a Consumer Insights Senior Analyst, you'll play a key part in driving...help the organization: - Measure and track the CarMax customer experience - Design reporting that brings customer… more
- Wolters Kluwer (Richmond, VA)
- …strategy. Has a team of 9 employees. **Key Tasks: ** + Manage company's customer relationship activities through a team of sales managers, senior sales managers ... and sales specialists working in a highly complex customer environment + Leed Hunter teams in the past...Ability to provide leadership and guidance to managers and senior professionals + Excellent stakeholder engagement skills coupled with… more
- Leidos (Alexandria, VA)
- …efforts of our diverse and talented people who are dedicated to our customer 's success. We empower our teams, contribute to our communities, and operate sustainably. ... requires an individual that is technical in VMware administration, providing senior -level support to other systems administrators on configuration best practices.… more
- Amazon (Herndon, VA)
- …The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Delivery Consultant to join our team at Amazon Web Services (AWS). In ... requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best… more
- Acxiom (Richmond, VA)
- … customer engagement strategies. You will collaborate closely with Senior architects, Data Scientists, ML Practitioners and DevOps engineers, across Acxiom ... Acxiom is seeking a highly experienced and visionary Senior Director - MLOps Engineering to spearhead the...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- Kyndryl (Richmond, VA)
- …will lead a team of high-performing Account Executives, guiding them to expand Skytap's customer base and revenue footprint. You will play a critical role in scaling ... thrive in a dynamic, collaborative environment that values inclusion, innovation, and customer success. Skytap is now wholly owned by Kyndryl, the world's largest… more
- Amazon (Arlington, VA)
- …& Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable business outcomes ... and accelerate customer value realization. You will architect and implement frameworks...organizations to drive program adoption and refinement - Influence senior stakeholders to drive organizational transformation - Develop business… more
- L3Harris (Herndon, VA)
- …life-cycle sustainment. The individual will work directly with business development and senior management to define solutions against customer needs and document ... creation of new business opportunities. The successful ACE will engage with customer , engineering, operations, and management personnel to define and document the … more
- Microsoft Corporation (Reston, VA)
- …our customers, to create the foundational knowledge that enables us to make customer -first decisions in everything we do. In doing so, we create life-changing ... committee meetings. + Relationship Development - You will drive high customer satisfaction, managing expectations, addressing customer feedback, and resolving… more