- Travelers Insurance Company (Olympia, WA)
- …production support/troubleshooting, maintenance of system documentation, training responding to customer concerns and communicating results. The Senior Business ... Openings** 1 **What Is the Opportunity?** Under general supervision, the Senior Business Systems Specialist (Data Analyst) is responsible for/involved in all… more
- Lumen (Olympia, WA)
- …+ Report on programs including program risks, performance status and resolution plans to senior management and the customer . + Plan and execute programs to ... strict deadlines and within the program budget to include acquiring and managing resources and coordinating the efforts of team members and third-party contractors or consultants to deliver programs according to plan. + Contribute to the development of the… more
- Verint Systems, Inc. (Olympia, WA)
- …verbal are required with the ability to penetrate and establish relationships with customer 's senior level executives. + Must possess excellent negotiation and ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Verint Systems, Inc. (Olympia, WA)
- …are required with the ability to penetrate and establish relationships with customer 's senior -level executives. + Must possess excellent negotiation and closing ... At Verint, we believe customer engagement is the core of every global...global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering… more
- Chewy (Bellevue, WA)
- …customer experience and seamless execution. You will partner directly with Customer Care, external senior leaders and cross-functional stakeholders to deliver ... an **Associate Director of Program Management** to join our Customer Care (CC) Program team. In this role, you...a passion for simplifying complex processes, ability to influence senior executives and has proven results in delivering and… more
- Boehringer Ingelheim (Seattle, WA)
- …within those accounts. + Establishes and maintains scientific relationships with customer stakeholders, including senior leaders and executives (C-suite). + ... strategy to deliver value messages uniformly across all assigned customer -facing groups and therapeutic areas. + Serves as primary...by peers for their expertise in HEOR (preferred). + Senior level influence and credibility. + Ability to engage… more
- Amazon (Seattle, WA)
- …them down to the essentials while building consensus across broad stakeholder groups? Strategic Customer Engagements (SCE) is seeking a senior Deal Lead to drive ... pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and… more
- Celestica (Seattle, WA)
- …with exec &/or major customers. Interactions normally involve controversial situations, customer negotiations, or influencing & persuading other senior level ... manage a team of multiple global program managers / Customer Focus Team leads or a group of customers...strategic direction that is site/multi-site specific. Participates with other senior managers to establish strategic plans & objectives. Has… more
- The Hertz Corporation (Olympia, WA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , you'll own a ... at the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations....You'll also play a pivotal role in redefining our customer experience strategy post-transaction - one of the most… more
- Amazon (Seattle, WA)
- …strong background in GTM strategy and execution, with experience engaging with senior customer stakeholders, building compelling value propositions, and driving ... Specialist to own and execute GTM strategy, planning, and field engagement to drive customer adoption of AWS Wickr. In this role, you will develop and execute GTM… more