- City of New York (New York, NY)
- …- Establishing and enforcing high standards for IT production, quality, and customer service , using AI-enabled analytics to proactively identify and resolve ... of IT services and infrastructure, while driving AI-powered innovations that improve customer experience and service quality. Responsibilities: - Leading the… more
- Amalgamated Bank (New York, NY)
- …appropriate products and services based on customer responses + Provide exemplary customer service to include responding to customer calls, emails, and ... includes proper acknowledgement and introduction in accordance with Bank policies and service standards + Identify customer needs through probing questions and… more
- Penguin Random House (NY)
- …seeking technical assistance via phone, email, or chat + Provide exceptional customer service by listening to users' issues, troubleshooting and resolving ... IT Service Desk Analyst - (Open to remote) We...At least 1+ year of experience in an IT role/ Customer Service + Basic knowledge of IT...year of experience in an IT role/ Customer Service + Basic knowledge of IT hardware, software, and… more
- Stark Tech Group (Clifton Park, NY)
- …individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service , we encourage you to get in touch with us. The ... billing, service agreements, contract renewals, works orders, service reports, and customer accounts. Duties and responsibilities include but are not limited… more
- NTT America, Inc. (Albany, NY)
- …CSM acts as a trusted advisor to high-value enterprise clients, driving customer outcomes, assisting with service delivery optimization, and contributing to ... identify and capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as… more
- IQVIA (New York, NY)
- …in a healthcare setting is a plus. + Experience in healthcare, field service , engineering, biomedical, maintenance, customer service , pharmacy technician, ... to support customer needs. + Respond to and arrive at customer sites within the service ticket's Service Level Agreement + Must have an active driver… more
- Ralliant (New York, NY)
- …calibration standards and escalate equipment issues to supervisors as needed. **Field Support & Customer Service ** - Travel 100% of the time to customer ... (eg, RF, electrical, pressure, temperature, torque, dimensional). - Strong interpersonal and customer service skills. - Experience working in customer -facing… more
- The Hertz Corporation (Buffalo, NY)
- …rental and billing process + Work in a fast-paced environment, while providing helpful customer service that enhances the customer 's rental experience. + ... to demonstrate professionalism, enthusiasm, and outstanding communication skills. + Previous customer service . + Strong time management and organizational skills… more
- Alkegen (Buffalo, NY)
- …provide a key communications link to the customer .. Maintain a high level of customer service as reflected by a low number of customer complaints.. Work ... degree in relevant field preferred.. A minimum of 2-5 years of customer service experience in an office setting is required.. Manufacturing company experience… more
- Burlington (Staten Island, NY)
- …business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while ... also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. **A Day In The… more